# Cepte Şok

> ŞOK in Your Pocket, Always Safely, Always With You

Canonical page: [https://chrome-stats.com/d/com.positive.ceptesok](https://chrome-stats.com/d/com.positive.ceptesok)

## Overview

- **ID:** `com.positive.ceptesok`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Şok Marketler Ticaret A.Ş
- **Category:** SHOPPING
- **Downloads:** 18,441,942
- **Rating:** 4.19 / 5 (160,402 ratings)
- **Last updated:** 2026-09-14
- **First published:** 2017-06-19
- **Publisher country:** TR
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.positive.ceptesok)
- **Website:** [https://www.ceptesok.com](https://www.ceptesok.com/)
- **Privacy policy:** [https://statics.ceptesok.com/ceptesok-privacy-policy.html](https://statics.ceptesok.com/ceptesok-privacy-policy.html)

## Description

**Cepte ŞOK: ŞOK in Your Pocket, Always Safely, Always With You**

Cepte ŞOK is a versatile mobile shopping app designed to bring the convenience of supermarket shopping directly to your fingertips. With Cepte ŞOK, users can explore a vast product range that includes fresh fruits and vegetables, delicatessen items, frozen foods, clothing, cosmetics, electronics, and more—all accessible within minutes.

The app offers safe and easy payment methods through its integrated ŞOK Wallet powered by Masterpass, allowing quick in-store payments using QR codes. Users benefit from weekly deals, promotional discounts, installment options, and earn reward credits (ŞOK win) that can be spent both online and offline. Flexible delivery options let you choose same-day delivery, scheduled deliveries, or in-store pickup, combined with live order tracking.

Cepte ŞOK merges affordability, quality, and health-conscious selections to turn grocery shopping into a pleasant, budget-friendly experience. It's the ideal solution for shoppers seeking efficiency, reliability, and extensive product variety—all safely in their pocket.

## Rankings

- #8,170 — Overall
- #21 — Top app in Turkey

## Review summary

User reviews show persistent issues with order fulfillment, support, and billing. Common problems include missing or wrong items with little to no refunds, unhelpful or unresponsive customer service, unreliable delivery and frequent cancellations, and app-related ordering problems plus billing discrepancies. A minority note positive experiences with staff or occasional on-time delivery, but overall sentiment is negative due to repeated operational gaps.

### Cons

- Orders frequently arrive with missing or incorrect items and refunds/compensation are not provided.
- Customer support is poor and unresponsive; complaints are not addressed.
- Delivery is unreliable: long wait times, cancellations, or non-delivery.
- App/ordering issues: inability to place orders, slow verification codes, app unresponsiveness.
- Billing and refunds problems: incorrect charges, withholding earned money, VAT mistakes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.positive.ceptesok)