# Play24: manage your account

> Manage invoices, packages and services. Keep your balance topped up!

Canonical page: [https://chrome-stats.com/d/com.play.play24m](https://chrome-stats.com/d/com.play.play24m)

## Overview

- **ID:** `com.play.play24m`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** P4 sp. z o.o. operator sieci Play
- **Category:** TOOLS
- **Downloads:** 14,911,326
- **Rating:** 4.48 / 5 (894,562 ratings)
- **Version:** 11.10.0
- **Last updated:** 2026-08-24
- **First published:** 2011-11-07
- **Publisher country:** PL
- **Size:** 51 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.play.play24m)
- **Website:** [https://www.play.pl/play24/](https://www.play.pl/play24/)
- **Privacy policy:** [https://www.play.pl/pomoc/polityka-prywatnosci-i-cookies](https://www.play.pl/pomoc/polityka-prywatnosci-i-cookies)

## Description

Play24 is the essential app for Play and Virgin Mobile users, offering a unified platform to manage all your services effortlessly. Whether it's phone, mobile internet, fiber, or TV, Play24 consolidates everything in one place, eliminating the need to switch between multiple apps.

Key features include managing home internet settings like Wi-Fi passwords and parental controls, activating eSIMs for smart devices, checking account balances and data usage, and accessing personalized offers. The app supports convenient payment methods such as BLIK, Google Pay, and online transfers, including options for setting up automatic payments to stay ahead of your bills. You can also order fiber internet, TV packages, and add extras like antivirus protection in just a few taps.

Play24 ensures you receive guided help with setup instructions and in-app chat support for any queries. This user-friendly app keeps all your telecom management needs at your fingertips, making staying connected and in control simple and stress-free.

## Rankings

- #9,938 — Overall
- #184 — Top app in Poland
- #5 — play

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.play.play24m.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.play.play24m.lpa.permission.BROADCAST`

## Review summary

Users primarily rate Play24 as a good app that delivers its main functions, with praise for the dark theme. However, recurring issues hurt satisfaction: switching off/on data packs can trigger a full charge with no easy way to reactivate, auto top-ups can fail, and customer support is often unhelpful. Additional reliability and UI concerns (login problems, incorrect data displays) and regional limitations further detract from the experience. Overall, solid functionality marred by billing/support and stability problems.

### Pros

- Very good app
- Delivers core functionality as expected
- Dark theme is good and UI options are appreciated
- Overall positive sentiment (e.g., praised as a strong Android app)

### Cons

- Deactivation of a data package can incur a full charge and re-enabling may be impossible with no refund
- Auto top-up reliability issues; top-ups can be late, causing renewals to fail and data wastage
- Poor customer support /unhelpful chat and unresolved issues
- Usability and reliability problems (login issues, 0 GB display, not intuitive)
- Regional limitations (not working well in India)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.play.play24m)