# Pickupp User - Shop & Deliver

> Reliable & Affordable Delivery

Canonical page: [https://chrome-stats.com/d/com.pickupp.userapp](https://chrome-stats.com/d/com.pickupp.userapp)

## Overview

- **ID:** `com.pickupp.userapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** PICK-UP
- **Category:** PRODUCTIVITY
- **Downloads:** 130,387
- **Version:** 2.42.0
- **Last updated:** 2026-06-09
- **First published:** 2018-10-29
- **Publisher country:** HK
- **Size:** 65 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.pickupp.userapp)
- **Website:** [https://pickupp.io](https://pickupp.io/)
- **Privacy policy:** [https://hk.pickupp.io/en/privacy](https://hk.pickupp.io/en/privacy)

## Description

Pickupp User - Shop & Deliver offers a seamless platform for all your delivery needs, whether you’re a business or an individual. With Pickupp, create delivery orders in just one minute and get instant, affordable quotes with no hidden fees. Enjoy 24/7 parcel tracking, free photo proof of delivery, and e-signature confirmation for peace of mind.

Beyond delivery, Shop On Pickupp provides exclusive deals with free doorstep delivery, flexible scheduling, and a wide variety of products ranging from food to retail. Serving over 50,000 merchants across Hong Kong, Singapore, and Malaysia, Pickupp combines technology and efficiency to optimize logistics and enhance customer satisfaction.

## Rankings

- #195,601 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Pickupp shows potential with a user-friendly interface, a broad merchant network, and occasional promos, but is overwhelmed by repeated issues. The most common complaints focus on unreliable delivery with drivers not matched or late updates, poor customer service, and pricing/billing problems. Additional frequent pain points include app usability glitches (sign-in, address saving, search, wallet payments) and a lack of timely, clear communication about order status and cancellations. A minority report smooth ordering and timely delivery, but negative experiences dominate.

### Pros

- User-friendly interface and easy ordering flow.
- Wide variety of stores/merchants accessible through the platform.
- Promotions and first-time discounts.
- Delivery and pickup convenience when a driver is matched.

### Cons

- Delivery reliability issues: delays, missed pickups/deliveries, no driver matched, late or no updates on order status.
- Poor customer service: slow responses, unhelpful templates, and unresolved issues.
- Pricing and billing problems: inflated or marked-up prices, high delivery charges, duplicate charges, and price discrepancies after location changes.
- App usability and stability problems: sign-up/login glitches, addresses not saving, search not working, and wallet/payment issues.
- Communication gaps and cancellations: merchant cancellations or lack of transparency about ETA and delivery progress.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.pickupp.userapp)