# PIA App

> PIA App allows passengers to access all the services needed for PIA flight

Canonical page: [https://chrome-stats.com/d/com.piac.thepiaapp.android](https://chrome-stats.com/d/com.piac.thepiaapp.android)

## Overview

- **ID:** `com.piac.thepiaapp.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Pakistan International Airlines
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 1,877,826
- **Rating:** 3.65 / 5 (6,459 ratings)
- **Version:** 5.1.1
- **Last updated:** 2026-09-07
- **First published:** 2016-08-13
- **Publisher country:** PK
- **Size:** 56 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.piac.thepiaapp.android)
- **Website:** [http://piac.aero/](http://piac.aero/)
- **Privacy policy:** [http://www.piac.com.pk/PIA\_PolicynTerms/pia-Policy.asp](http://www.piac.com.pk/PIA_PolicynTerms/pia-Policy.asp)

## Description

The PIA App is your ultimate travel companion for all Pakistan International Airlines flights. Designed for passenger convenience, this app allows users to search and book flights at the best fares, including exclusive web discounts. Stay updated with real-time flight status and browse PIA’s global flight schedules to plan your journey effectively.

Beyond booking and status updates, the app provides comprehensive access to your booking details such as itineraries and ticket info, ensuring a smooth travel experience. Need assistance? Quickly reach PIA’s worldwide contact centers with just a tap. Download the PIA App today and start your seamless journey onboard Pakistan International Airlines!

## Rankings

- #46,875 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.piac.thepiaapp.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Reviews show a split experience: some users credit PIA with good service and view it positively as an airline, but the dominant issues are app and account problems, poor customer support, and flight reliability concerns. Recurring pain points include login/signup flow glitches, unresponsive support and problematic IVR, frequent cancellations/delays, and booking/seat handling inconsistencies. A few users report refunds or acceptable service in certain cases. Addressing login flows, support channels, and flight reliability would address the most widespread complaints.

### Pros

- Some reviewers view PIA as a good/best airline with generally positive service (e.g., profiles saying "Pakistan کی بہترین ائیر لائن", "PIA best airline", "East or West PIA is the best").
- App usability is praised by some users, indicating the app can be easy to use when functioning.
- Refunds in certain scenarios are mentioned positively (e.g., refunds granted in late-boarding/special cases).

### Cons

- Poor customer support and unresponsive help lines/IVR systems, with reports of never picking up calls and rude or unhelpful staff.
- Frequent flight cancellations and delays, including last-minute rescheduling and changes without passenger consent.
- Sign-up/login issues and overall app reliability problems (duplicate accounts, password inconsistencies, sign-up flaws, and the app not opening).
- Booking/seat management issues and miscommunication (seat changes after booking, wrong seat at boarding, unclear policies).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.piac.thepiaapp.android)