# PetSmart

> The PetSmart App is a great resource for every step of your pet parent journey!

Canonical page: [https://chrome-stats.com/d/com.petsmart.consumermobile](https://chrome-stats.com/d/com.petsmart.consumermobile)

## Overview

- **ID:** `com.petsmart.consumermobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** PetSmart LLC
- **Category:** SHOPPING
- **Downloads:** 5,980,755
- **Rating:** 3.84 / 5 (28,536 ratings)
- **Version:** 15.11.0
- **Last updated:** 2026-09-15
- **First published:** 2016-11-18
- **Publisher country:** US
- **Size:** 159 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.petsmart.consumermobile)
- **Website:** [https://www.petsmart.com/help/](https://www.petsmart.com/help/)
- **Privacy policy:** [http://www.petsmart.com/help/privacy-policy-H0011.html](http://www.petsmart.com/help/privacy-policy-H0011.html)

## Description

The PetSmart App is your comprehensive companion for every step of your pet parent journey. Shop all your pet essentials in one convenient place and enjoy fast curbside or in-store pickup within 2 hours. Manage appointments for grooming, daycare at Doggie Day Camp, and overnight stays at PetsHotel directly from the app.

Earn points through the Treats Rewards Loyalty Program on merchandise, services, and donations, all while accessing personalized content and helpful resources tailored to your pet family. With in-app scheduling, a store locator, and informative articles, the PetSmart App helps you provide the best care for your beloved pets easily and efficiently.

## Rankings

- #21,196 — Overall
- #72 — Shopping (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.EXPAND_STATUS_BAR`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.petsmart.consumermobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users like the app when it works: curbside pickup, fast delivery, and friendly staff. However, persistent issues with checkout, payments, promo codes, and regional restrictions create frustration, with Canadians unable to order and some devices experiencing login/curbside glitches. Overall, PetSmart shows strong service capabilities and product availability, but reliability and regional accessibility need improvement.

### Pros

- Curbside pickup and fast delivery with car-side service.
- Helpful, professional staff and good customer service.
- Wide product selection with fast delivery.
- Positive, easy-to-use app experience when the app functions correctly.

### Cons

- Checkout, payment, and other general app instability and error messages.
- Promo code issues and confusing offers.
- Canadian availability limitations: cannot enter Canadian addresses or place orders from Canada.
- Curbside pickup and login/auth issues on certain devices (device compatibility and occasional sign-in problems).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.petsmart.consumermobile)