# Penmate - Send Mail to Jail > Find anyone incarcerated and send letters, photos, and more. Canonical page: [https://chrome-stats.com/d/com.penmate](https://chrome-stats.com/d/com.penmate) ## Overview - **ID:** `com.penmate` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Penmate - **Category:** COMMUNICATION - **Downloads:** 109,392 - **Rating:** 4.20 / 5 (1,114 ratings) - **Version:** 0.0.51 - **Last updated:** 2025-12-05 - **First published:** 2020-01-02 - **Publisher country:** US - **Size:** 55 MB - **Data as of:** 2026-09-05 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.penmate) - **Website:** [https://penmateapp.com](https://penmateapp.com/) - **Privacy policy:** [https://penmateapp.com/privacy.html](https://penmateapp.com/privacy.html) ## Description Penmate is a user-friendly Chrome extension designed to help you stay connected with incarcerated loved ones. With Penmate, you can easily search for inmates in jails or prisons and send them personalized messages, photos, and postcards in just a few minutes. No need for stamps or complicated mailing processes—simply upload your photos from your phone and let Penmate handle delivery. This seamless approach brings convenience and heartfelt communication together, making it easier than ever to maintain important connections despite physical distance. Whether you want to share updates, offer support, or just say hello, Penmate simplifies the entire process—saving you time and effort while ensuring your messages reach those who matter most. Try Penmate today and bridge the gap with your incarcerated loved ones effortlessly. ## Rankings - #211,685 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_NOTIFICATION_POLICY` - `android.permission.FOREGROUND_SERVICE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.SCHEDULE_EXACT_ALARM` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.penmate.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Review summary Penmate helps users stay in touch with incarcerated loved ones by sending letters and pictures. Some users find the app useful and appreciate occasional responsive support. However, many reviews criticize the app for slow delivery times, high costs, frequent technical glitches, poor customer service, and misleading claims about message delivery methods. Users urge caution due to frequent delays, lost messages, and refund difficulties, with some recommending alternative services for quicker and cheaper communication. ### Pros - Helps maintain contact with incarcerated loved ones when other communication means are limited. - Some users found the app easy to navigate and use after initial setup. - Provides an option to send pictures along with letters, which some users appreciated. - Customer support responded promptly to issues in some cases. - Able to find and message inmates fairly easily according to some users. ### Cons - Extremely slow delivery; letters sometimes take over a week or more to arrive. - High cost for sending messages compared to alternatives and regular mail. - Lack of effective customer support; many users had refund requests ignored and no responses to inquiries. - Glitches and crashes in the app, including problems with adding pictures, saving messages, and account registration. - Misleading information about email vs. physical mail delivery; many thought messages were sent electronically but were mailed instead. - Frequent forced logouts and issues with staying logged in. - Multiple users reported lost messages or messages not being delivered to inmates. ## Similar extensions and apps - [InmatePost](https://chrome-stats.com/d/com.tr.bi.inmatepost) — 501 users - [Jailhouse Mail](https://chrome-stats.com/d/com.jailhousemail.app) — 3 users - [Pelipost: Photos-to-Prison](https://chrome-stats.com/d/com.pelipost) — 354,399 users, 4.47 / 5 - [Ameelio Mail: Photos to Prison](https://chrome-stats.com/d/com.ameelio.letters_mobile) — 358,607 users, 4.34 / 5 - [Inmate Photos: Photos to Jail](https://chrome-stats.com/d/com.app.inmatephotos) — 565,511 users, 4.73 / 5 - [Felons Flirt](https://chrome-stats.com/d/com.felons.penpal) — 515 users - [Jailhouse Mail](https://chrome-stats.com/d/com.jailhousemail.mobile) — 1,076 users - [ePMS - Prison Mail Service](https://chrome-stats.com/d/com.epms.app) — 50 users - [Flikshop: Photos to Loved Ones](https://chrome-stats.com/d/com.bullock.flikshop) — 86,689 users, 2.92 / 5 - [Mektupcum](https://chrome-stats.com/d/com.mektupcum.mektupcumapk) — 10 users - [Mektup Cezaevine](https://chrome-stats.com/d/com.mektupcezaevine) — 1,476 users - [General Population](https://chrome-stats.com/d/com.generalpopulation.app) — 16 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.penmate)