# Payneto - Customer App > Check & pay internet bills, manage WiFi, monitor signal, all in 1 app. Canonical page: [https://chrome-stats.com/d/com.payneto.customer](https://chrome-stats.com/d/com.payneto.customer) ## Overview - **ID:** `com.payneto.customer` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Irvan Group Teknologi - **Category:** TOOLS - **Version:** 1.0.4 - **Last updated:** 2026-09-11 - **First published:** 2026-09-07 - **Publisher country:** ID - **Size:** 22 MB - **Data as of:** 2026-09-12 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.payneto.customer) - **Website:** [https://payneto.id](https://payneto.id/) - **Privacy policy:** [https://payneto.id/privacy-policy](https://payneto.id/privacy-policy) ## Description Payneto is the official app for internet customers (home WiFi/ISP) using the Payneto platform—just one app to manage your internet subscription, from checking bills to setting up your own WiFi, without the need to call a technician.

BILLING & PAYMENT
• View active bills, payment history, and paid invoices
• Pay directly from the app using various methods: Virtual Account, e-wallet, QRIS, and more
• Payment status automatically updates after a successful transaction
• Download proof of payment anytime

MANAGE YOUR OWN WIFI & MODEM
• Change the WiFi name (SSID) and password directly from your phone, without waiting for a technician
• Reboot your modem/ONT remotely when the connection is problematic
• Enable/disable the WiFi network as needed

NETWORK DIAGNOSTICS
• Built-in download and upload speed test
• Monitor daily internet traffic usage graphs
• ONT technical information: signal strength, connection status, and modem uptime — help you detect issues yourself before reporting to customer service

MANAGE SUBSCRIPTIONS
• Change service packages as needed, directly from the app
• Manage devices (phones/tablets) linked to your account and revoke access Anytime if your device is lost

HELP & REPORTS
• Contact your ISP's customer service directly from the app
• Report an outage via an AI-based Virtual Assistant

REGISTER AS A NEW CUSTOMER
• Find the nearest WiFi provider/ISP near you
• Fill out the registration form and specify the installation location on the map
• Monitor the approval status and technician installation schedule in real-time

SECURITY
• Secure login using OTP via WhatsApp or email — no need to remember passwords
• Manage and revoke access to devices logged into your account at any time
• Your personal data is encrypted and not shared with third parties without permission

The app automatically adjusts its appearance (logo & colors) to reflect your internet service provider's identity — a familiar experience, straight from the ISP you trust.

Need help? Contact your internet service provider directly via the Help menu in the app. ## Rankings - #3,146,939 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.USE_BIOMETRIC` - `android.permission.USE_FINGERPRINT` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `com.google.android.c2dm.permission.RECEIVE` - `com.payneto.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` ## Similar extensions and apps - [Netpoint Customer App](https://chrome-stats.com/d/com.mymangamedia.netpoint) — 1,945 users - [NetWave](https://chrome-stats.com/d/id.netwave.client) — 49 users - [Big Network Billing](https://chrome-stats.com/d/com.bignet.billing) — 2,292 users - [iNETPLUS](https://chrome-stats.com/d/id.inetplus.client) — 687 users - [MyDinetkan](https://chrome-stats.com/d/com.dinetkan) — 223 users - [Sabungan WIFI](https://chrome-stats.com/d/client.sabungan.id) — 431 users - [Nanet Telecom](https://chrome-stats.com/d/com.nanettelecom.app.niochat) — 593 users - [Wnett](https://chrome-stats.com/d/com.aanirids.wavesnett) — 56 users - [dotNET Billing](https://chrome-stats.com/d/id.dotnet.app) — 4,225 users - [WIFI NEXUS](https://chrome-stats.com/d/id.wifinexus.client) — 625 users - [Pandawa Billing](https://chrome-stats.com/d/com.pandawa.billing) — 239 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.payneto.customer)