# Pawsh: Book Dog Groomers

> Book local 5-star groomers

Canonical page: [https://chrome-stats.com/d/com.pawsh.customer](https://chrome-stats.com/d/com.pawsh.customer)

## Overview

- **ID:** `com.pawsh.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Pawsh.app
- **Category:** LIFESTYLE
- **Downloads:** 35,647
- **Rating:** 3.72 / 5 (136 ratings)
- **Version:** 1.0.9
- **Last updated:** 2024-10-27
- **First published:** 2021-10-07
- **Publisher country:** US
- **Size:** 27 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.pawsh.customer)
- **Website:** [https://www.pawsh.app/contact](https://www.pawsh.app/contact)
- **Privacy policy:** [https://www.pawsh.app/policy](https://www.pawsh.app/policy)

## Description

**Pawsh** is the leading pet grooming app designed to connect you with trusted, 5-star dog groomers right in your local community. We specialize in providing superior mobile pet grooming services that come straight to your home, ensuring a calm and relaxing experience for your furry companion.

Our platform prioritizes quality care and professionalism, featuring groomers experienced with various dog breeds and trained to offer specialized services tailored to your pet's needs. Pawsh emphasizes transparent communication, helping you select the right groomer who is qualified, insured, and attentive to your pet’s wellbeing. With Pawsh, booking a grooming appointment is seamless and reliable, making pet care convenient and enjoyable for both you and your pet.

## Rankings

- #345,966 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.pawsh.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's ease of booking, groomer profiles, in-app payment, and mobile grooming options. However, repeated complaints include inability to delete payment details or accounts, poor/no customer support, app glitches, unwanted notifications, no-shows by groomers, inconsistent grooming quality, and unexpected charges. These issues lead to negative trust and user experience despite the app's useful features.

### Pros

- Booking appointments through the app is straightforward and generally works well.
- The app provides groomer profiles, bios, and pictures of previous grooming jobs, helping to choose groomers.
- Messaging feature allows communication with groomers during the booking and grooming process.
- Many groomers are mobile and offer in-home grooming, convenient for dogs with anxiety or owners working remotely.
- Payment is done through the app, avoiding the need to give card details directly to groomers.

### Cons

- No option to remove stored credit card information or delete user accounts, causing user discomfort and security concerns.
- Lack of customer support with no responses to inquiries via app, calls, or texts, leading to frustration.
- App bugs including UI glitches, inability to fix or adjust bookings, and poor notification system (e.g., not notifying about groomer messages).
- Instances of no-shows by groomers, unexpected charges, or subpar grooming services with lack of communication.
- Forced booking of multiple appointments without user confirmation and aggressive messaging shortly after signup leading to overwhelming user experience.

## Similar extensions and apps

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- [Groomit On-Demand Grooming](https://chrome-stats.com/d/com.groomit.inc.groomit) — 55,693 users, 3.23 / 5
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- [Tuft: for Pet Parents](https://chrome-stats.com/d/com.floofltd.tuft) — 11,335 users
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- [Pawlio: Grooming & Vet](https://chrome-stats.com/d/ro.pawlio.pawlio) — 22 users
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Source: [Chrome-Stats](https://chrome-stats.com/d/com.pawsh.customer)