# Pantaloons-Online Shopping App

> Fashion for Women, Men & Kids

Canonical page: [https://chrome-stats.com/d/com.pantaloons](https://chrome-stats.com/d/com.pantaloons)

## Overview

- **ID:** `com.pantaloons`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ABFRL E-commerce
- **Category:** SHOPPING
- **Downloads:** 14,732,200
- **Rating:** 4.75 / 5 (64,711 ratings)
- **Last updated:** 2026-08-31
- **First published:** 2026-07-22
- **Publisher country:** IN
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.pantaloons)
- **Website:** [https://www.pantaloons.com](https://www.pantaloons.com/)
- **Privacy policy:** [https://www.pantaloons.com/content/privacy-policy-13](https://www.pantaloons.com/content/privacy-policy-13)

## Description

Pantaloons App delivers a comprehensive fashion shopping experience for women, men, and kids. With 25+ in-house labels and new launches every 14 days, it brings western wear, ethnics, festive wear, footwear, accessories, beauty, fragrances, and home decor together in one seamless app.

**Greencard rewards**, **app-only offers**, and 10% off your first order with code APPONLY, secure payments, easy returns, and the Pantaloons Gift Card feature add extra value at checkout.

## Rankings

- #10,026 — Overall

## Review summary

Users frequently complain about poor delivery logistics, with many orders arriving late or not at all. Customer service is commonly described as unhelpful and slow, failing to resolve refund and order issues effectively. Refunds are often credited to the store account rather than reimbursed directly, causing dissatisfaction. The app itself faces complaints for being slow and buggy, including problems during checkout. On the positive side, users appreciate the quality of clothes, periodic discounts, and automated purchase invoices, recognizing Pantaloons as a trusted brand despite service setbacks.

### Pros

- Good quality and decent clothes.
- Offers and discounts are updated periodically.
- Purchase invoice is updated automatically in the app.
- Some users find Pantaloons a trusted brand for clothing needs.

### Cons

- Frequent delays and failures in product delivery.
- Poor and unresponsive customer service with slow or no resolutions.
- Refunds are often delayed or provided as store credit instead of to bank accounts.
- Orders get cancelled without proper intimation or explanation.
- App performance issues including slow loading and checkout problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.pantaloons)