# Video Intercom

> You can answer to visitors by using the smartphone in the house.

Canonical page: [https://chrome-stats.com/d/com.panasonic.psn.android.videointercom](https://chrome-stats.com/d/com.panasonic.psn.android.videointercom)

## Overview

- **ID:** `com.panasonic.psn.android.videointercom`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Panasonic Connect Co., Ltd.
- **Category:** LIFESTYLE
- **Downloads:** 43,268
- **Rating:** 2.22 / 5 (250 ratings)
- **Version:** 2.2
- **Last updated:** 2026-06-04
- **First published:** 2017-08-29
- **Publisher country:** JP
- **Size:** 26 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.panasonic.psn.android.videointercom)
- **Website:** [http://panasonic.net/pcc/support/intercom/smartphone/](http://panasonic.net/pcc/support/intercom/smartphone/)
- **Privacy policy:** [https://panasonic.jp/support/global/cs/tel/homenetwork/privacy/en/](https://panasonic.jp/support/global/cs/tel/homenetwork/privacy/en/)

## Description

### Overview
Video Intercom is a smartphone application designed to work seamlessly with Panasonic's VL-SVN511 video intercom. It allows you to answer visitors, monitor your entrance, and receive notifications from connected devices directly on your smartphone anywhere in your home. 

### Key Features
- Answer visitors using your smartphone.
- Monitor entrance areas remotely.
- Receive alerts from intercom and sensor devices.
- Unlock electric locks via smartphone integration.

### Important Notes
This app requires a compatible Panasonic VL-SVN511 intercom and a Wi-Fi connection. It does not operate independently or support other intercom models. The app enhances home security and convenience by enabling remote visitor management through your smartphone.

## Rankings

- #317,986 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`

## Review summary

Users appreciate the app's email notifications and improvements from recent updates. However, common complaints focus on frequent disconnections, poor and slow user interface, lack of remote access beyond home WiFi, and insufficient background operation support for notifications. The app also suffers from a lack of regular updates and maintenance, leading to ongoing stability and usability issues.

### Pros

- The app supports email notifications for visitor photos, which users find useful.
- Recent updates have improved app stability, including fixing connection drops and adding Android 10 support.
- The app allows up to 4 users to connect to the intercom device.
- Works reliably when the phone and door camera are on the same WiFi network within range.

### Cons

- The app frequently disconnects from the door phone, especially when changing WiFi networks or moving out of range, requiring app restart or device reboot.
- Poor user interface: the app is slow, crashes often, and is not user-friendly, making it difficult to operate.
- Lack of remote access: users cannot view or control the intercom when away from the home WiFi network.
- The app is not actively updated or maintained, causing it to lag behind OS improvements and continue having bugs.
- Background operation issues cause notifications to fail and app to stop working when running in the background on modern devices.

## Similar extensions and apps

- [VideoIntercomSystem](https://chrome-stats.com/d/com.panasonic.apcpbdipintercom) — 814 users
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- [Intercom 2.0](https://chrome-stats.com/d/kg.intercom2.smarthome) — 12,761 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.panasonic.psn.android.videointercom)