# Snap Send Solve

> Report issues to your local council or authority in Australia and New Zealand

Canonical page: [https://chrome-stats.com/d/com.outware.snapsendsolve](https://chrome-stats.com/d/com.outware.snapsendsolve)

## Overview

- **ID:** `com.outware.snapsendsolve`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Snap Send Solve Pty Ltd
- **Category:** LIFESTYLE
- **Downloads:** 622,832
- **Rating:** 3.81 / 5 (5,925 ratings)
- **Last updated:** 2026-08-31
- **First published:** 2017-06-20
- **Publisher country:** AU
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.outware.snapsendsolve)
- **Website:** [http://www.snapsendsolve.com](http://www.snapsendsolve.com/)
- **Privacy policy:** [https://www.snapsendsolve.com/privacy-policy](https://www.snapsendsolve.com/privacy-policy)

## Description

**Snap Send Solve** is a free and easy-to-use app designed to help residents across Australia and New Zealand report local issues to their councils or local authorities. Whether it's dumped rubbish, graffiti, potholes, or water leaks, Snap Send Solve lets you snap a photo, send it, and let the app direct your report to the right party automatically.

Launched in Melbourne in 2013, the app has empowered millions of users to improve their local communities by quickly reporting problems wherever they spot them—whether in bustling cities or remote areas. Its smart location-based routing ensures your report reaches the correct solver without needing any extra details from you. Snap Send Solve fosters community involvement and helps keep shared spaces safe, clean, and well-maintained.

## Rankings

- #89,214 — Overall

## Review summary

Users praise the app for its simplicity and direct reporting to councils, with several reporting quick, positive results. However, repeated issues include reports not being acted on, slow responses, and frequent technical glitches (image uploads, GPS/location, and occasional crashes). Usability frictions and data-entry burdens further hinder experience. The app shows strong potential when functioning but requires improvements in reliability, performance, and UX to consistently meet user expectations.

### Pros

- Very easy to use and quick to submit reports.
- Connects you directly with the right department and lets you see problems get resolved.
- Fast responses and timely cleanup when the system works.
- A great platform for informing councils about area issues and hazards.
- Overall potential with good results when reports are acted on.

### Cons

- Many reports are ignored or not actioned by councils, leading to frustration.
- Slow or inconsistent response times and outcomes.
- Technical issues and bugs: image upload is limited; GPS/location inaccuracies; nearby feed shows reports outside your area; app sometimes won't open.
- Usability friction: unnecessary data entry (e.g., vehicle details) and unresponsive controls in places.
- Reliability problems and occasional crashes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.outware.snapsendsolve)