# Quo (formerly OpenPhone)

> The phone system for better customer relationships

Canonical page: [https://chrome-stats.com/d/com.openphone](https://chrome-stats.com/d/com.openphone)

## Overview

- **ID:** `com.openphone`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** OpenPhone Technologies Inc
- **Category:** BUSINESS
- **Downloads:** 757,954
- **Rating:** 4.58 / 5 (9,617 ratings)
- **Version:** 4.2.119
- **Last updated:** 2026-08-19
- **First published:** 2018-06-12
- **Publisher country:** US
- **Size:** 56 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.openphone)
- **Website:** [https://quo.com](https://quo.com/)
- **Privacy policy:** [https://openphone.co/privacy](https://openphone.co/privacy)

## Description

Quo is the phone system built to preserve and scale personal customer relationships. It brings calls, texts, and customer context into a single platform with shared inboxes, internal notes, mini-CRM features, and flexible call flows so every teammate has the visibility to respond quickly and consistently.

Trusted by over 90,000 companies and rated #1 in customer satisfaction on G2, Quo includes AI-powered 24/7 answering, custom contact properties, and no-complex-setup scalability. Use Quo to close more deals, support more customers, and grow without losing the human touch.

## Rankings

- #80,073 — Overall
- #22 — phone

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PROFILE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.openphone.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.openphone.permission.C2D_MESSAGE`

## Review summary

Users praise Quo for easy setup, solid business features (including AI call handling and call summaries) and affordable pricing, making it a strong option for small teams wanting a professional line. However, many reports cite chronic Android instability: laggy performance, calls/messages sometimes failing or duplicating, and frequent crashes or app not opening. Customer support is frequently criticized as unhelpful or slow, with billing frustrations around per-user pricing, cancellations, and service interruptions. Some users also report issues with text messaging (outgoing texts) and porting numbers. Overall, when it works, it's praised; reliability and support are major sticking points.

### Pros

- Easy setup and onboarding
- Rich business features including AI call handling and call summaries
- Affordable pricing for small teams to have a professional business line
- Useful for not missing calls and managing call/messaging intake
- Overall strong platform quality when the app is functioning

### Cons

- Chronic Android performance issues: lag, delayed calls, and messages failing or duplicating
- Frequent crashes or the app not opening, requiring reinstalls
- Horrible or slow customer support, with complaints about tone and cancellations
- Billing and pricing frustrations: per-user charges, plan limitations, and service interruptions
- Text messaging problems and number porting issues (outgoing texts not working)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.openphone)