# Ooma Setup

> Quickly activate and reconfigure your Telo, MyPhone and StarDial

Canonical page: [https://chrome-stats.com/d/com.ooma.TeloSetup](https://chrome-stats.com/d/com.ooma.TeloSetup)

## Overview

- **ID:** `com.ooma.TeloSetup`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Ooma
- **Category:** TOOLS
- **Downloads:** 129,500
- **Rating:** 3.99 / 5 (459 ratings)
- **Version:** 2.9
- **Last updated:** 2026-08-04
- **First published:** 2018-01-08
- **Publisher country:** US
- **Size:** 40 MB
- **Data as of:** 2026-10-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ooma.TeloSetup)
- **Website:** [http://www.ooma.com](http://www.ooma.com/)
- **Privacy policy:** [https://www.ooma.com/privacy-policy/](https://www.ooma.com/privacy-policy/)

## Description

The Ooma Setup Chrome extension is designed to help Ooma customers quickly activate and reconfigure their Ooma devices, including the Telo, Base Station, and 4G Adapter. Users can also check device status and monitor the 4G Adapter's signal strength easily. While this tool is dedicated to setup and configuration, calling features require downloading the separate Ooma Office or Ooma Residential apps.

This extension is regularly updated with new improvements and features based on user feedback. Ooma encourages users to provide suggestions via email to continuously enhance the app experience. Ooma Setup streamlines device management for customers seeking fast, hassle-free activation and adjustment of their Ooma hardware.

## Rankings

- #198,155 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BATTERY_STATS`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_PRIVILEGED`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.ooma.TeloSetup.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report the Ooma Setup app is easy and quick to use and the setup can work smoothly when the hardware connects. However, recurring issues include lengthy setup times, frequent app-to-hardware connectivity failures, poor customer support, wired-leaning hardware with limited wireless options, and activation/upgrade problems. Overall sentiment is mixed, with strong praise for the setup flow but widespread frustration over reliability and service.

### Pros

- Easy, quick, and straightforward setup.
- When it connects, the app and device work and are useful.
- Clear, step-by-step instructions.

### Cons

- Very lengthy and frustrating setup process that can take hours (examples include 45 minutes, 7 hours, or multi-day attempts).
- Repeated app-to-hardware connectivity failures; cannot connect to the Telo or pair successfully.
- Poor or unhelpful customer support and difficulty getting issues resolved.
- Hardware often requires wired Ethernet with limited or no wireless setup, causing compatibility problems.
- Activation/upgrade problems: devices not activating or needing support to activate; problems upgrading from wired to wireless.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ooma.TeloSetup)