# DirectKey™

> Use your phone as your room key at select hotels

Canonical page: [https://chrome-stats.com/d/com.onity.directkey](https://chrome-stats.com/d/com.onity.directkey)

## Overview

- **ID:** `com.onity.directkey`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Onity Mobile
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 87,898
- **Rating:** 4.00 / 5 (122 ratings)
- **Version:** 2.5.1.607
- **Last updated:** 2025-10-14
- **First published:** 2017-09-21
- **Publisher country:** US
- **Size:** 28 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.onity.directkey)
- **Website:** [http://directkey.onity.com](http://directkey.onity.com/)
- **Privacy policy:** [https://www.onity.com/en/us/legal/privacy-notice](https://www.onity.com/en/us/legal/privacy-notice)

## Description

DirectKey™ revolutionizes your hotel experience by turning your smartphone into a secure, virtual room key. With this app, you can effortlessly access your guest room, side doors, fitness centers, elevators, and other hotel amenities that typically require a physical key card. Upon check-in, your hotel securely sends a virtual key to your phone, valid throughout your stay. Simply open the app, approach the door, and press the room button to enter.

Supported by Carrier Global Corp.'s proven key-credentialing platform and over 20 years of mobile technology expertise, DirectKey™ ensures secure and seamless mobile access. The DirectKey hotel network is rapidly expanding, so inquire at your hotel to see if DirectKey mobile access is available during your visit.

## Rankings

- #235,256 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.onity.directkey.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the convenience of unlocking smart locks via the DirectKey app, especially with reduced need for physical keys. However, many experience difficulties with app navigation, unreliable temporary passwords, login and registration errors, and lack of passcode security. Some users report the app does not function as expected even after check-in, leading to frustration.

### Pros

- Convenient unlocking experience when using compatible smart locks.
- Easy to use once the user understands the process.
- Reduces the need to carry physical keys or cards.

### Cons

- Difficult navigation and unintuitive user interface.
- Temporary passwords often do not work as expected.
- Issues with logging in and registering the app.
- Lack of security features like passcode protection.
- App functionality issues after check-in are reported.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.onity.directkey)