Global Access+

Global Access+ …banking made easy

Global Access+ is FGB's innovative mobile banking app designed for convenience, efficiency, and security. With its fresh, user-friendly interface, the app facilitates seamless branchless banking, allowing you to monitor accounts, view balances and transaction histories, manage credit cards, and perform multiple bill payments and money transfers—all from your smartphone or tablet. Whether you're tracking spending, budgeting, or sending international wire transfers, Global Access+ empowers you to manage your finances anytime, anywhere worldwide.

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By:: First Global Bank Limited
Downloads:: 43,029+ 111
Rating:: 2.73

(293) 1 new ratings
Version:: 10.5.1847 (Last updated: 2025-02-13)
Version code:: 1051847
Creation date:: 2021-01-17
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.INTERNET
android.permission.READ_APP_BADGE
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.USE_FINGERPRINT
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Size:: 115.41M
Email:: fg*****@gkco.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 278,921 ▲ 247

User reviews

Users experience frequent login problems and security errors with the Global Access+ app, including password issues and SSL errors that block access. Many find the interface overly complicated and confusing, with difficult navigation and unclear transaction displays. Some note improved functionality or ease of use in the upgraded app, but overall, the app is unreliable and frustrating, requiring repeated reinstallations and token authentications.

Pros

App offers essential banking features such as transfers and account viewing.
The new app version is easier to use and has improved functionality compared to the previous app.
Security features like token and multi-factor authentication are implemented.

Cons

Frequent login issues, including password rejection and need for repeated resets, affecting multiple users.
App crashes or gets stuck loading, preventing users from accessing their accounts.
SSL pinning errors causing users to be unable to sign in.
Device deregistration issues requiring token use every login, despite alternate authentication methods.
Unfriendly and complicated user interface making navigation and banking transactions confusing and tedious.

Recent reviews

I hate this app. Right now I have been trying to log in for the past couple days. I have uninstallerd and reinstalled several times and my password won't work. I can only use my laptop to log in. It's time FGB revamp this app. It's worthless.

Marcia, 2024-12-31

Worst app. Keeps rejecting password and I can only login successfully if I delete the app then have it reinstalled. I tried calling customer service to see if this was an issue to be rectified, they only assumed it's a password issue, changed my password, SAME ISSUE I tried logging in on 2 other phones and the same issue occurred. EXTREMELY inconvenient, would not recommend this app to anyone.