# NovaTalks

> Manage customer requests from different channels in a single interface

Canonical page: [https://chrome-stats.com/d/com.novatalks](https://chrome-stats.com/d/com.novatalks)

## Overview

- **ID:** `com.novatalks`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NOVA IT LLC
- **Category:** BUSINESS
- **Downloads:** 147
- **Version:** novatalks.mobile\_2025\_R4\_main\_202510020612
- **Last updated:** 2025-10-02
- **First published:** 2024-09-12
- **Publisher country:** UA
- **Size:** 9.40 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.novatalks)
- **Website:** [https://novatalks.com.ua](https://novatalks.com.ua/)
- **Privacy policy:** [https://novatalks.com.ua/res/files/ua/privacy-policy.html](https://novatalks.com.ua/res/files/ua/privacy-policy.html)

## Description

NovaTalks is a convenient app for managing customer inquiries from various communication channels in a single interface on your smartphone.<br><br>Optimize your customer communication processes and improve team efficiency.<br><br>Key Features:<br>* Unified Platform for All Communication Channels: Respond to inquiries from all channels through one app<br>* Message Management: Send text, media files, documents, emojis, and private notes for quick interactions with customers<br>* Initiate Conversations: Start conversations with existing customers directly from the app for prompt issue resolution<br>* Conversation History: Access the entire chat history with customers to ensure personalized service<br>* Inquiry Management: Assign inquiries to other managers, add tags, and change the conversation status<br>* Contact Information: View customer data for quick access to essential information<br>* User Settings: Customize availability status, interface language, and notification preferences to suit your needs<br><br>NovaTalks streamlines customer interactions by consolidating all essential tools into a single app, making your work more efficient and user-friendly!

## Rankings

- #1,839,922 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.novatalks.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.novatalks)