# Coach-Net

> Coach-Net Mobile app enables our members to quickly request roadside assistance.

Canonical page: [https://chrome-stats.com/d/com.nmc.coachnet](https://chrome-stats.com/d/com.nmc.coachnet)

## Overview

- **ID:** `com.nmc.coachnet`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Coach-Net
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 65,234
- **Rating:** 2.72 / 5 (126 ratings)
- **Version:** 3.2
- **Last updated:** 2024-10-10
- **First published:** 2013-03-26
- **Publisher country:** US
- **Size:** 116 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.nmc.coachnet)
- **Website:** [https://www.coach-net.com](https://www.coach-net.com/)
- **Privacy policy:** [https://coach-net.com/privacy-policy/](https://coach-net.com/privacy-policy/)

## Description

The Coach-Net Mobile app is designed to provide members with fast and convenient roadside assistance. Users can access their membership card details, select the exact service they need, and leverage the nationwide 24/7 roadside service network for timely help. The app features live chat support with RV-trained agents for real-time troubleshooting and the option to schedule calls for non-emergencies. GPS-enabled location services ensure assistance is routed directly to your location, while membership reminders prevent lapses in coverage. Additional features include the ability to update vehicle info, send pictures to agents, and enjoy convenient "sign and drive" services covered up to your plan's benefit limit. This app simplifies roadside emergencies and enhances the overall assistance experience for Coach-Net members.

## Rankings

- #268,045 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.nmc.coachnet.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Multiple users report significant login issues with the Coach-Net app, where credentials work on the website but not through the app. The app also fails to sync updated data, and recent updates have degraded performance causing frustration. Customer support is often unresponsive to these problems. However, for some, installation and use are simple and the app provides convenient quick access to assistance. Overall, users find the app unreliable and problematic, making it less effective for critical roadside support needs.

### Pros

- The app is easy to understand and use for some users.
- Installation and registration process works smoothly on certain devices.
- Provides quick access to roadside assistance when the app functions properly.
- Can substitute for a phone call if you have a data connection but no phone connection.
- Allows access to account status via the website link inside the app.

### Cons

- Login functionality is broken or unreliable; many users cannot log in through the app though credentials work on the website.
- App often fails to sync or update data from the website, causing outdated information to be displayed.
- Recent updates have worsened usability and caused app to malfunction or become unusable.
- Customer support is unresponsive regarding app issues and login problems.
- Service reliability is poor; users report roadside assistance failing to arrive or long delays.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.nmc.coachnet)