# NigOne

> Raise & track support tickets for questions, doubts and feature.

Canonical page: [https://chrome-stats.com/d/com.nigsoft.supportsystem](https://chrome-stats.com/d/com.nigsoft.supportsystem)

## Overview

- **ID:** `com.nigsoft.supportsystem`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NIGSOFT PRIVATE LIMITED
- **Category:** BUSINESS
- **Downloads:** 13
- **Version:** 1.0.9
- **Last updated:** 2026-09-02
- **First published:** 2026-06-19
- **Publisher country:** IN
- **Size:** 21 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.nigsoft.supportsystem)
- **Website:** [https://nigsoft.com](https://nigsoft.com/)
- **Privacy policy:** [https://nigsoft.com/privacypolicy](https://nigsoft.com/privacypolicy)

## Description

NigSoft Support System is an internal support ticket management app designed for NigSoft employees and clients.<br><br>Easily raise support tickets for questions, doubts, technical issues, or future feature requests — and track them from creation to resolution, all in one place.<br><br>🎯 Key Features:<br><br>• Create Tickets — Quickly raise support tickets with issue type, description, priority, and product category (Lab, Medi, Dent, Docs, Bills)<br><br>• Track Status — Monitor ticket progress through statuses like Open, In Progress, Development, Transfer to L2, and Completed<br><br>• Assign &amp; Manage — Assign tickets to the right team members and update them as work progresses<br><br>• History — View the full discussion and solution history for every ticket<br><br>• Attachments — Attach images directly to tickets for better context<br><br>• Filter &amp; Search — Filter tickets by product, date range, or assigned user to quickly find what you need<br><br>• Real-time Notifications — Stay updated with push notifications when tickets are updated or assigned<br><br>👥 Who is it for?<br><br>• NigSoft Employees — Manage and resolve support tickets raised by clients or internal teams<br>• Clients — Raise questions, report issues, and request new features with ease<br><br>📦 Products Supported:<br>Lab | Medi | Dent | Docs | Bills<br><br>NigSoft Support System ensures no question goes unanswered and no issue goes unresolved — keeping your team and clients always connected.

## Rankings

- #2,725,619 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.nigsoft.supportsystem.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.nigsoft.supportsystem)