# NetSupport Manager Control

> Remotely support existing NetSupport Manager users from a tablet or smartphone.

Canonical page: [https://chrome-stats.com/d/com.netsupportsoftware.manager](https://chrome-stats.com/d/com.netsupportsoftware.manager)

## Overview

- **ID:** `com.netsupportsoftware.manager`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NetSupport Ltd
- **Category:** BUSINESS
- **Downloads:** 84,686
- **Rating:** 4.71 / 5 (389 ratings)
- **Version:** 14.12.0001
- **Last updated:** 2026-01-15
- **First published:** 2012-09-18
- **Publisher country:** GB
- **Size:** 21 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.netsupportsoftware.manager)
- **Website:** [http://www.netsupportmanager.com/mobile.asp](http://www.netsupportmanager.com/mobile.asp)
- **Privacy policy:** [http://www.netsupportsoftware.com/privacy.asp](http://www.netsupportsoftware.com/privacy.asp)

## Description

The NetSupport Manager Control Chrome Extension enables users to remotely manage and support NetSupport Manager-enabled PCs directly from any Android device. Quickly connect to local or internet-based client machines, leveraging the NetSupport Internet Gateway, or use the PIN Connect feature for easy enterprise-wide access. Enjoy comprehensive remote control options including view, share, or full control modes, with flexible display adjustments such as pinch zoom and color depth settings.

Other highlights include real-time chat and messaging capabilities, multi-monitor support, robust encryption (64 to 256-bit), hardware inventory reports, wireless and battery status displays, and data compression for efficient usage. Setup is straightforward—install the extension, connect to your network or Gateway, browse and select clients, then seamlessly manage PCs on the go with security and convenience.

## Rankings

- #238,475 — Overall

## Permissions and access

### Permissions

- `android.permission.BIND_REMOTEVIEWS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `com.netsupportsoftware.manager.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

NetSupport Manager Control is praised for its robust remote management features across both Windows and Mac systems, with significant UI improvements and secure remote connections via smartphones. Users find it fast and easy to use. However, multiple reviews highlight issues with the virtual keyboard mapping special characters incorrectly, compatibility problems with older NetSupport versions, difficulties renaming PC names, and some connectivity challenges with certain desktops. Overall, it is regarded as an excellent product with room for improvements in keyboard input and legacy support.

### Pros

- Highly capable for offline use and supports multiple connection types like WiFi and Ethernet.
- Allows remote management of both Windows and Mac systems effectively.
- User interface improvements, such as UI changes and thumbnail views for connected devices, enhance usability.
- Enables remote connection to unattended machines securely without relying on third-party hosted services.
- The app is quick, easy to use, and offers a solid emulation of the desktop experience on smartphones.

### Cons

- Issues with virtual keyboard character mapping, making it difficult to input characters like '@', '#', and other special symbols.
- Inability to manage devices running older versions of NetSupport, limiting compatibility.
- Problems with renaming PC names and inconsistencies where PC names change automatically.
- Some connectivity issues with certain desktop computers, possibly related to version mismatches.
- Limited functionality of function keys (F-keys) within the app, especially for server interface management.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.netsupportsoftware.manager)