# SNAPmobile

> SNAPmobile is a SIP softclient that extends VoIP functionality.

Canonical page: [https://chrome-stats.com/d/com.netsapiens.snapmobileandroid](https://chrome-stats.com/d/com.netsapiens.snapmobileandroid)

## Overview

- **ID:** `com.netsapiens.snapmobileandroid`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** NetSapiens
- **Category:** COMMUNICATION
- **Downloads:** 50,442
- **Rating:** 1.59 / 5 (232 ratings)
- **Version:** 4.1.5.16
- **Last updated:** 2026-03-28
- **First published:** 2016-07-14
- **Publisher country:** US
- **Size:** 112 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.netsapiens.snapmobileandroid)
- **Website:** [http://netsapiens.com](http://netsapiens.com/)
- **Privacy policy:** [https://www.netsapiens.com/privacy-policy/](https://www.netsapiens.com/privacy-policy/)

## Description

SNAPmobile is a powerful SIP softclient designed to extend VoIP functionality directly to mobile devices. It integrates seamlessly with the netsapiens platform, providing a Unified Communications solution that maintains user identity across devices, enabling calls from any location without interruption.

Key features include the ability to transfer ongoing calls between devices seamlessly, unified management of contacts, voicemail, call history, and customizable answering rules. The app also ensures uninterrupted calls through foreground service usage, preventing microphone disconnection even when running in the background. Note that an existing account with a supported service provider is required to use SNAPmobile. Support is available via email and forums for enhanced user communication and troubleshooting.

## Rankings

- #298,634 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.LOCATION_HARDWARE.camera2.full`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.huawei.permission.external_app_settings.USE_COMPONENT`
- `com.netsapiens.snapmobileandroid.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users widely complain about the app's poor call reliability, including calls not ringing unless the app is open, dropped calls, and audio problems. Many report frequent crashes, freezes, and errors like 'no SMS number available' hindering text replies. Bluetooth and audio device support is inconsistent, and the app's user interface issues cause further frustration. While the app is functional for basic VoIP usage, these problems significantly impact its reliability and user experience, especially for business and remote work purposes.

### Pros

- App works fine mostly for basic functions.
- Provides VoIP services useful for remote work.
- Can receive texts and calls when app is properly functioning.
- Interface looks nice to some users.
- Has been used for multiple years, showing some longevity.

### Cons

- Calls often drop, stall, or have poor audio quality including static and echo.
- Calls only ring or connect reliably when app is actively open and in foreground.
- Frequent app crashes, freezes, and requires reinstalling or restarting to fix issues.
- 'No SMS number available' error prevents replying to texts.
- Bluetooth and audio device detection issues, affecting call audio and multimedia.
- Inaccurate call history and inconsistent UI behavior such as call answering problems and ringtone issues.
- App logs users out unexpectedly and sometimes logs back in randomly, causing annoyance.

## Similar extensions and apps

- [SNAPphone](https://chrome-stats.com/d/com.snapcom.snapphone) — 1,597 users, 2.57 / 5
- [SnapcomGo](https://chrome-stats.com/d/com.snapcom.go.android) — 1,070 users, 2.44 / 5
- [Sip-Snap® GO](https://chrome-stats.com/d/com.netregy.sipsnapgo.android) — 1,246 users
- [Sipdesk Mobile](https://chrome-stats.com/d/com.sipdesk.sipdeskmobile) — 327 users
- [SCS Mobile](https://chrome-stats.com/d/com.securecloudsolutions.scsmobile) — 350 users
- [Voipcom Mobile](https://chrome-stats.com/d/network.voipcom.voipcommobile) — 102 users
- [Echo Mobile](https://chrome-stats.com/d/com.echonetworks.mobile) — 904 users
- [MobileConnect](https://chrome-stats.com/d/com.viirtue.mobileconnect.android) — 19,381 users, 3.33 / 5
- [SBV Mobile](https://chrome-stats.com/d/cloud.voipau.sbvmobile) — 28 users
- [VoiceConnect Mobile](https://chrome-stats.com/d/invtech.com.android) — 147 users
- [Advanced Mobile](https://chrome-stats.com/d/com.Advcom_Snap) — 116 users
- [TIPS Mobile](https://chrome-stats.com/d/com.trueipsolutions.snapmobile) — 1,294 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.netsapiens.snapmobileandroid)