# Neato Robotics

> Control your Botvac Connected series robot from anywhere.

Canonical page: [https://chrome-stats.com/d/com.neatorobotics.android](https://chrome-stats.com/d/com.neatorobotics.android)

## Overview

- **ID:** `com.neatorobotics.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Neato GmbH
- **Category:** LIFESTYLE
- **Downloads:** 660,215
- **Rating:** 1.63 / 5 (10,980 ratings)
- **Version:** 3.0.0
- **Last updated:** 2024-11-20
- **First published:** 2015-09-28
- **Size:** 40 MB
- **Data as of:** 2025-12-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.neatorobotics.android)
- **Website:** [http://www.neatorobotics.com](http://www.neatorobotics.com/)
- **Privacy policy:** [https://support.neatorobotics.com/support/solutions/articles/204000039887-app-privacy-policy](https://support.neatorobotics.com/support/solutions/articles/204000039887-app-privacy-policy)

## Description

Neato Robotics offers an intelligent way to clean your floors through the Chrome extension that connects with your Botvac Connected series robot. With this extension, you can remotely start, stop, or pause cleaning cycles, receive status notifications, and schedule regular cleanings from any location. It supports multiple devices including Android Wear, providing easy control on the go.

Advanced features available for models like Botvac D7, D6, D5, D4, and D3 include zone cleaning, virtual no-go lines to restrict areas, multiple floor plan management, quick boost charging for reduced cleaning times, Eco and Turbo cleaning modes, extra care navigation, and manual drive control via the app. Compatible exclusively with Neato Botvac Connected series robots, this extension ensures your home stays effortlessly clean through sophisticated laser mapping and navigation technology.

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users generally like the vacuum hardware of Neato Robotics' products, but the accompanying Android app is criticized for frequent connectivity problems, poor reliability, and lack of updates. Many report difficulties reconnecting to WiFi, lost floor plans, and erratic vacuum behavior. Customer support is often described as unhelpful or slow to respond. While some appreciate basic features and ease of use, the app's bugs and missing functionalities, like multi-zone cleaning and map editing, cause significant frustration. Overall, the app is seen as a major drawback despite the quality of the hardware.

### Pros

- The vacuum hardware itself is generally praised as solid and effective when it works properly.
- The app includes useful features like no-go lines and floor plan mapping, appreciated when functional.
- Ease of use for basic functions is noted, especially with voice control integration.
- The device is considered a good performer compared to competitors by some users.
- App interface is straightforward and simple to navigate for some users.

### Cons

- Frequent connectivity issues between the app and the vacuum, especially WiFi disconnections and difficulties reconnecting.
- Poor app reliability, often losing saved floor plans or failing to update maps properly.
- Customer support is reported as unresponsive or unhelpful with recurring problems.
- The app has not been updated in a long time, leading to bugs and lack of new features.
- Problems adding new devices or re-adding vacuums after uninstalling or resetting the app.
- Navigation errors and erratic vacuum movement, sometimes causing the bot to get stuck or ineffective cleaning.
- The app sometimes fails to progress during setup, e.g., stuck on naming screen.
- Users express frustration over missing or non-functional features like multi-zone cleaning, map editing, and real-time vacuum location tracking.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.neatorobotics.android)