# MyJPS

> MyJPS Mobile app to view account info, pay your bills, and track outages.

Canonical page: [https://chrome-stats.com/d/com.myjps.android](https://chrome-stats.com/d/com.myjps.android)

## Overview

- **ID:** `com.myjps.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Jamaica Public Service Company Limited
- **Category:** BUSINESS
- **Downloads:** 775,508
- **Rating:** 3.67 / 5 (5,501 ratings)
- **Version:** 3.5.7
- **Last updated:** 2026-01-28
- **First published:** 2020-09-08
- **Publisher country:** JM
- **Size:** 32 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.myjps.android)
- **Website:** [http://www.jpsco.com](http://www.jpsco.com/)
- **Privacy policy:** [https://myjps.myjps.net/privacy-policy](https://myjps.myjps.net/privacy-policy)

## Description

The MyJPS Mobile app offers users a seamless way to manage their JPS (Jamaica Public Service) accounts from anywhere at any time. This user-friendly app allows you to view and download your monthly bills, make payments and top-ups, and even register multiple JPS accounts for easy management. Additionally, it provides outage reporting and tracking, enabling you to stay informed about service interruptions.

Beyond basic account functionalities, MyJPS Mobile enables requests for various services such as new connections, transfers, temporary service, and account upgrades. The app’s energy usage management tools help you monitor and optimize your power consumption. Whether you are a new or existing JPS customer, signing up with your email or mobile number grants you quick and secure access to essential services, all within one convenient platform.

## Rankings

- #79,089 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.myjps.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users find the MyJPS app convenient for accessing bills, making payments, and reporting outages, with improved performance over older versions. However, multiple reviews highlight frequent technical issues such as malfunctioning features (bill projections, usage tracking), payment processing errors, and app instability. Customer support features often fail or are unavailable, complicating issue resolution. Prepaid customers face feature limitations, and payment options are limited. Overall, the app has potential but requires significant improvements to stability, payment handling, and customer service.

### Pros

- Convenient access to bills and due dates
- Ability to pay bills through the app
- Option to report outages
- Helps track usage and billing information
- Smooth and quicker performance compared to predecessor

### Cons

- Frequent malfunctioning of key features such as bill projections and usage tracking
- Issues with payment processing including errors despite successful transactions and complex card verification
- App instability including freezing, login errors, and connectivity false alerts
- Customer support features like live chat and case management are ineffective or unavailable
- Limitations for prepaid customers and lack of diverse payment options

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.myjps.android)