# Carrier Home

> Carrier Home allows homeowners to control their Infinity system remotely

Canonical page: [https://chrome-stats.com/d/com.myinfinity](https://chrome-stats.com/d/com.myinfinity)

## Overview

- **ID:** `com.myinfinity`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Carrier Corporation
- **Category:** HOUSE\_AND\_HOME
- **Downloads:** 118,258
- **Rating:** 2.43 / 5 (4,543 ratings)
- **Version:** 1.8.12
- **Last updated:** 2025-03-30
- **First published:** 2021-03-17
- **Size:** 69 MB
- **Data as of:** 2025-04-30
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.myinfinity)
- **Privacy policy:** [https://www.carrier.com/residential/en/us/legal/privacy-notice/](https://www.carrier.com/residential/en/us/legal/privacy-notice/)

## Description

Carrier Home lets homeowners remotely control their Carrier Infinity HVAC systems with ease and security. While this extension supports remote management, users are encouraged to explore the latest version called 'Carrier SmartHome' available in the App Store for enhanced features and improved performance. Stay comfortable and in control of your home's climate no matter where you are with Carrier Home.

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.myinfinity.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users report that while the Carrier Home app has improved in interface and responsiveness, it suffers from persistent issues syncing reliably with the thermostat and Carrier servers. Common problems include connectivity dropouts, delays updating thermostat settings, time zone and scheduling mismatches, and malfunctioning features like device addition and operational status display. Many users find the app unstable and limited in functionality, leading to frustration and even regret over choosing Carrier. Some praise the progress made and basic features working when connected, but overall the app falls short in reliability and user experience.

### Pros

- App has improved over time and the interface is easier and more intuitive according to some users.
- When it works, the app provides basic thermostat controls and notifications, as intended.
- Some users noted the app has improved responsiveness recently and developers seem to listen to feedback.
- The app supports multiple Carrier HVAC units and integrates notifications for changes.
- Energy usage tracking in kilowatts is available and occasionally provides useful info.

### Cons

- Frequent connectivity issues with the thermostat and Carrier servers cause the app to show offline or disconnected status.
- Synchronization problems where the app and thermostat are out of sync, including schedule mismatches and delays updating changes.
- The app has inconsistent and incorrect reporting of temperature, time, and operational status, making scheduling and control unreliable.
- Limited app functionality such as no support for multiple users to connect simultaneously and missing Google Home/Alexa integration or loss of previous integrations.
- Poor app stability with crashes, inability to add devices, long delays in response, and lack of meaningful error handling.

## Similar extensions and apps

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- [SmartHome](https://chrome-stats.com/d/com.carrier.home) — 75,975 users, 2.38 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/com.myinfinity)