# MyMTN CI

> MyMTN allows MTN Cameroon subscribers to easily manage their MTN account.

Canonical page: [https://chrome-stats.com/d/com.mtn.mtncdir3](https://chrome-stats.com/d/com.mtn.mtncdir3)

## Overview

- **ID:** `com.mtn.mtncdir3`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MTN Cote d'Ivoire
- **Category:** COMMUNICATION
- **Downloads:** 977,053
- **Rating:** 2.73 / 5 (2,084 ratings)
- **Version:** 3.2.5
- **Last updated:** 2025-08-28
- **First published:** 2020-12-03
- **Publisher country:** CI
- **Size:** 54 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mtn.mtncdir3)
- **Website:** [https://www.mtn.ci](https://www.mtn.ci/)
- **Privacy policy:** [https://www.mtn.ci/politique-de-confidentialite/](https://www.mtn.ci/politique-de-confidentialite/)

## Description

MyMTN CI is a convenient Chrome extension designed for MTN Cameroon subscribers to manage their accounts effortlessly. It offers quick access to check airtime and data balances, purchase preferred bundles (including voice, internet, SMS, and combo packs), and review detailed account history covering calls, internet usage, SMS, subscriptions, refills, and transfers.

Additionally, users can easily reach MTN customer service to submit queries or complaints directly from their device. MyMTN CI also helps locate the nearest MTN agencies, enhancing user convenience. The extension operates without consuming your internet bundle or airtime, ensuring free and seamless management of your MTN services while connected to the MTN network.

## Rankings

- #69,329 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.mtn.mtncdir3.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

User reviews are mixed. Many praise the app’s usability and dashboard and see value for MTN MOMO users, but persistent issues harm the experience. The most cited problems are sign-up friction and OTP delays, inability to view MoMo balance or data details, and data/pass display issues. Updates frequently regress functionality (buying data, bonuses), and device compatibility/bugs are common. Customer support, especially for international transfers, is criticized. Stability, clearer data access, smoother sign-up, and better support are key needed improvements.

### Pros

- Generally good usability with a clean dashboard when it works
- Positive service sentiment from users
- App is perceived as useful for MTN MOMO users and local money tasks
- Overall positive feedback on the app and dashboard despite issues

### Cons

- Sign-up friction: OTP delays or requests to sign up repeatedly
- Inability to view MoMo balance or data details / issues with displaying data passes and profile info
- Post-update breakages: cannot buy data, missing bonuses, calls to rollback to previous version
- Compatibility/bugs on certain devices: app doesn't work for some phones; hard to use; frequent bugs
- Poor customer support for international transfers and refunds / problematic support experience

## Similar extensions and apps

- [MyMTN Cameroon](https://chrome-stats.com/d/com.mtn.mtncmr3) — 1,766,897 users, 3.46 / 5
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- [MyMTC Namibia](https://chrome-stats.com/d/com.mtc.mymtc) — 164,860 users, 3.63 / 5
- [MyMTN Benin](https://chrome-stats.com/d/com.mtn.mtnbjr3) — 184,785 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mtn.mtncdir3)
