# Smart Helpdesk MTC V5

> "Smart Helpdesk MTC V5 - Streamlining customer service with a web call center."

Canonical page: [https://chrome-stats.com/d/com.mtc.helpdesk](https://chrome-stats.com/d/com.mtc.helpdesk)

## Overview

- **ID:** `com.mtc.helpdesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Nanosoft Engineers India (P)Ltd.
- **Category:** PRODUCTIVITY
- **Downloads:** 33
- **Version:** 1.2
- **Last updated:** 2024-09-20
- **First published:** 2024-05-02
- **Publisher country:** IN
- **Size:** 41 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mtc.helpdesk)
- **Website:** [http://www.nanosoftengineers.com](http://www.nanosoftengineers.com/)
- **Privacy policy:** [http://www.nanosoftengineers.com](http://www.nanosoftengineers.com/)

## Description

Smart Helpdesk MTC V5 is a self-service mobile portal to simplify and enhance the quality of service to your customers/ occupants through quick response times and better communication. This application enables the occupant to give more information about the complaint to the Call center.<br>• End users can submit a complaint, Track, and provide feedback upon completion.<br>• Ability to provide troubleshooting methods for repeated and common nature complaints.<br>• Ability to record video, and take images while submitting the complaint.

## Rankings

- #2,409,262 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mtc.helpdesk)