MTB Neo

Name: MTB Neo
Rating: 3.7978723 (4463 reviews)
Author: Mutual Trust Bank PLC

Same Trust, Neo Banking

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MTB Neo is a comprehensive neo banking app by Mutual Trust Bank, offering customers seamless and secure access to their accounts on Android devices. With MTB Neo, users can view account information in real-time, transfer funds via NPSB, BEFTN, or RTGS, perform mobile financial service transfers, and add beneficiaries effortlessly.

Additional features include instant mobile recharge, credit card management and bill payments in both local and international currencies, as well as product offerings like Fixed Deposit Receipts (FDR) and Deposit Pension Scheme (DPS). Users can also order cheque books conveniently. Security is prioritized with advanced SSL and proprietary encryption, device restrictions, and two-factor authentication to safeguard every transaction. Activation is straightforward, requiring registration and verification to start enjoying banking anytime, anywhere. 24/7 customer support is available for assistance, making MTB Neo a trusted banking companion.

App Financial Services Productivity Privacy & Security

By:

Mutual Trust Bank PLC

Downloads:

410,644 3.09K

Rating:

3.80

(4,463) 9 new ratings

Version:

5.3.6 Last updated: 2025-05-18

Version code:

536

Creation date:

2013-10-30

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.AUDIO_CAPTURE
android.permission.CAMERA
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS

Size:

42.55MB

Email:

cu*****@mutualtrustbank.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-13

Ranking

# 98,473 ▲ 261

User reviews

Users appreciate MTB Neo's accessibility and past versions' user-friendly interface. However, recent updates have introduced UI degradation, transaction difficulties, and performance issues such as freezing and slow response times. Many users struggle with beneficiary management and report unhelpful customer support. Despite these problems, the app adds valuable features like credit card reward tracking and mobile financial service transfers. Overall, users desire a return to the simpler, more stable earlier versions with improved usability and support.

Pros

The app is accessible anywhere, including abroad.
The app has a user-friendly interface in previous versions and is praised for its ease of use.
Recent updates have added useful features like credit card reward points view and fund transfer to mobile financial services.
The app maintains a good reputation as a smart banking solution in Bangladesh.
Some users find the previous version more handy and useful, indicating past versions were better optimized.

Cons

Recent updates have degraded the user interface, making it less visually pleasing and more complicated.
Issues with transaction processes, such as difficulty transferring money and beneficiary management problems.
Performance problems including app freezing, long loading times, and login issues especially after updates.
Customer support is unresponsive or insufficient in resolving app-related problems.
Lack of features like easy statement download and specific transaction modes frustrate users.