M&T Mobile Banking

Name: M&T Mobile Banking
Rating: 2.613001 (17663 reviews)
Author: M&T Bank

Now With More of What’s Important – including Zelle ® !

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The M&T Mobile Banking App offers a comprehensive solution for both personal and business banking customers designed to make managing your finances quick and secure. With this app, you can conveniently check your account balances, track transactions, categorize spending, and customize budgets using the M&T Money Smart feature. Security is a priority, allowing access via passcode, fingerprint, or facial recognition, along with timely alerts through text, email, or app notifications.

Moving money is swift with built-in Zelle® integration to send money across the U.S., mobile check deposits—including the unique M&T Flash Funds™ option for immediate availability—and easy transfers among M&T accounts. The app also supports secure bill payments backed by the M&T Bill Pay Guarantee. Manage your M&T debit and credit cards directly by locking or reporting lost cards, ordering replacements, and adding authorized users. Additional support features include quick access to contact numbers, FAQs, and branch/ATM locators. Overall, this app ensures a seamless, secure, and efficient mobile banking experience for all users.

By:: M&T Bank
Downloads:: 1,783,719+ 4.47K
Rating:: 2.61

(17,663) 0.01
Version:: 5.5.3 (Last updated: 2025-04-24)
Version code:: 414
Creation date:: 2014-08-23
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BIND_ACCESSIBILITY_SERVICE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.GET_ACCOUNTS
android.permission.HIGH_SAMPLING_RATE_SENSORS
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Size:: 23.95M
Email:: cu*****@mtb.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 15 hours ago

Ranking

# 42,891 ▼ 22

User reviews

Users praise the app for basic banking functions and improvements in user interface, but the overwhelming complaints focus on frequent crashes, login failures, unreliable mobile deposit, intrusive permission requests, and poor customer support. Many find the app frustrating due to freezes, missing features, and redirection to web browsers. Biometric login inconsistencies and slow or failed loading persist. These issues severely impact usability and have caused some users to consider moving to other banks with better app experiences.

Pros

App works well once successfully logged in for basic banking functions.
Mobile deposit and bill payment features are available.
User interface has improved with recent updates making navigation easier for some users.
Biometric login (fingerprint) feature is supported and appreciated when working.
Bank is helpful and supportive outside of the app experience.

Cons

App frequently crashes or fails to load, especially at login, requiring repeated attempts or restarting the app.
Mobile deposit feature is unreliable and often fails due to camera autofocus issues.
App asks for excessive and intrusive permissions, including location, contacts, and storage access, which users find invasive.
Biometric login often gets disabled unexpectedly requiring re-enabling by users.
Many features require redirection to a web browser instead of being handled within the app, diminishing usability.
Users report login problems with errors stating incorrect credentials although credentials are correct, with no support resolution.
App freezes or does not display credit card transactions or statements properly, forcing users to use the website.
App performance is inconsistent with slow load times and frequent unresponsiveness.
Customer support is generally unhelpful or unable to resolve app-specific issues.
Overall poor user experience compared to other banking apps leading users to consider switching banks.

Recent reviews

It was/is great, except for one thing... Why, when I do a manual one-time bill payment, does it NOT show up in my pending transactions?!? There is a separate list for pending bill payments... Why? I actually love M&T Bank and the app. But when I first encountered this problem, I was astonished that such an amateur design flaw existed. One ledger, please!!!! There is NO REASON that a bill payment should not show up as a "pending payment" in the basic transaction ledger.

Eric L, 2025-02-01

Frustrating to say the least. Like other comments it's useless. In my case I can't even sign in! Keeps telling me my ID and/or Passcode is incorrect. But it's NOT! Works perfectly on website.... Tried reset, reinstall, etc.. nothing works. Support no help. No one can tell me if problem is App, router settings, my Carriers settings, or something else.... It simply DOES NOT WORK ON MY PHONE (S24+)