# Mobility All Access

> Book+Schedule+ETA+Vehicle Location trips from Mobile Device

Canonical page: [https://chrome-stats.com/d/com.mta.passapp](https://chrome-stats.com/d/com.mta.passapp)

## Overview

- **ID:** `com.mta.passapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MTA IT
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 10,445
- **Rating:** 3.46 / 5 (119 ratings)
- **Version:** 9.0.0
- **Last updated:** 2025-11-13
- **First published:** 2023-01-09
- **Publisher country:** US
- **Size:** 19 MB
- **Data as of:** 2026-10-28
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mta.passapp)
- **Privacy policy:** [https://www.mta.maryland.gov/terms-conditions](https://www.mta.maryland.gov/terms-conditions)

## Description

"Mobility All Access" is an Android app for MTA Mobility Riders that allows users to book and schedule trips, modify personal information, receive real-time trip updates, and monitor vehicle locations. With an integrated Google Maps feature, this app provides a seamless experience for tracking transportation. It is designed for accessibility, featuring a screen reader compatibility, adaptive layouts, and compliance with WCAG 2.1 standards, ensuring that all users can navigate and utilize the app effectively.

## Rankings

- #571,289 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.mta.passapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.mta.passapp.permission.PushHandlerActivity`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users appreciate the app’s straightforward scheduling and bus-arrival information, but reliability is the dominant concern: many report outages, login problems, or difficulty booking rides. Users also miss vehicle tracking and ETA features, and report trip-display issues. Late pickups and poor experiences with phone support add to the frustration.

### Pros

- Several users find the app easy to use or schedule rides with.
- Bus location or arrival information is useful when it works.

### Cons

- The app frequently fails to load, log in, or connect, with multiple users reporting prolonged outages.
- Ride booking and account features can fail, including entering destinations, updating accounts, and viewing trip details or available times.
- Users miss vehicle tracking and estimated pickup or drop-off times that were removed or stopped appearing.
- Late pickups and long waits are recurring complaints.
- Some users report rude or unhelpful phone agents when they need assistance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mta.passapp)