# MTA TrainTime

> LIRR and Metro-North tickets and trips

Canonical page: [https://chrome-stats.com/d/com.mta.mobileapp](https://chrome-stats.com/d/com.mta.mobileapp)

## Overview

- **ID:** `com.mta.mobileapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MTA (Metropolitan Transportation Authority)
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 2,351,219
- **Rating:** 4.58 / 5 (27,716 ratings)
- **Version:** 10.13.0
- **Last updated:** 2026-09-01
- **First published:** 2016-06-06
- **Publisher country:** US
- **Size:** 130 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mta.mobileapp)
- **Website:** [https://new.mta.info/traintime](https://new.mta.info/traintime)
- **Privacy policy:** [https://new.mta.info/privacy-policy](https://new.mta.info/privacy-policy)

## Description

The MTA TrainTime Chrome extension is your all-in-one solution for navigating the Long Island Rail Road (LIRR) and Metro-North Railroad. Easily purchase tickets using Google Pay or credit/debit cards, with the option to split payments across two cards. Plan your trips with detailed departure times, transfer info, and even search two origin or destination stations simultaneously.

Stay organized by saving your frequent trains and share trip details with family and friends to keep them informed. Track your train in real-time using GPS, view train layout, and monitor car crowding levels. Additionally, the extension offers direct chat support with customer service representatives for both LIRR and Metro-North right within the app.

## Rankings

- #40,850 — Overall
- #38 — Maps and navigation (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.mta.mobileapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.mta.mobileapp.permission.C2D_MESSAGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users praise the app for current train schedules and the convenience of mobile ticketing, but frequent complaints focus on rising fees and restrictive ticketing policies, reliability glitches, poor support, and privacy concerns. Overall it’s seen as a useful schedules/ticketing tool, yet pricing, reliability, and user-rights issues significantly hinder the experience.

### Pros

- Up-to-date train schedules and timing information.
- Convenient in-app ticket purchasing.
- Central hub for schedules and tickets on your phone.

### Cons

- High fees and surcharges with expiring or restrictive ticketing policies (predatory-feeling pricing).
- Frequent instability: glitches, crashes, and issues purchasing tickets.
- Poor customer support and refund processes (unhelpful or rude chat, slow responses).
- Privacy and account-control concerns (inability to delete account, tracking of usage).
- Interface/UI problems on certain devices or overall usability issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mta.mobileapp)