# J&T Express Indonesia

> J&T Express Indonesia

Canonical page: [https://chrome-stats.com/d/com.msd.JTClient](https://chrome-stats.com/d/com.msd.JTClient)

## Overview

- **ID:** `com.msd.JTClient`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** PT. Global Jet Express
- **Category:** BUSINESS
- **Downloads:** 74,912,129
- **Rating:** 3.05 / 5 (136,809 ratings)
- **Last updated:** 2026-09-02
- **First published:** 2015-12-13
- **Publisher country:** ID
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.msd.JTClient)
- **Website:** [http://jet.co.id](http://jet.co.id/)
- **Privacy policy:** [https://jet.co.id/information/terms/privacy](https://jet.co.id/information/terms/privacy)

## Description

**J&T Express Indonesia** app empowers users with a seamless shipping experience. Easily order shipments, track your packages in real-time, and check accurate shipping rates all in one place. The app features a user-friendly interface designed for convenience and efficiency. 

Key highlights include a new intuitive interface, a Drop Point Finder that locates the nearest drop-off points via Google Maps, and personalized data management. The built-in FAQ helps users quickly find answers about J&T Express services, offering a comprehensive and enhanced shipping solution. Enjoy hassle-free parcel deliveries with J&T Express Indonesia!

## Rankings

- #2,038 — Overall

## Review summary

Reviews are mostly negative. Common issues: repeated delivery delays, missed pickups, and poor customer service with slow or unhelpful responses. The app is praised for being smooth and offering a pickup feature with discounts, but tracking is unreliable—barcodes sometimes won’t scan, resi checks fail, or history is missing. Pickups are sometimes marked as done when not actually picked up, and inquiries across chat, email, and WhatsApp often go unresolved. A minority report brief positives around usability and on-time pickups when they occur.

### Pros

- Smooth, user-friendly app experience with usable features
- Pickup feature is available and can be on time when it works
- Discounts and perceived value compared with other logistics

### Cons

- Persistent delivery delays and slow shipping
- Pickup problems: not picked up, incorrect pickup status, or cancellations
- Poor customer service with unhelpful or bot responses across channels
- App/tracking issues: cannot check tracking, barcode scanning failures, manual input problems
- Inaccurate or missing tracking history and misaddress/resi data

## Similar extensions and apps

- [J&T CARGO](https://chrome-stats.com/d/com.jt.indonesiaexpress) — 1,069,541 users
- [J&T VIP Malaysia](https://chrome-stats.com/d/com.jtexpress.myscustomer) — 27,734 users
- [J&T Express](https://chrome-stats.com/d/com.jtexpress.customer.vn) — 253,363 users
- [J&T Express Arab](https://chrome-stats.com/d/com.yunlu.uae) — 352,337 users, 1.80 / 5
- [J&T Mexico](https://chrome-stats.com/d/com.jtexpress.mexicocustomer) — 301,023 users, 2.50 / 5
- [J&T Brazil](https://chrome-stats.com/d/com.jtexpress.brazilcustomer) — 144,010 users
- [J&T Egypt](https://chrome-stats.com/d/com.jtexpress.egyptcustomer) — 59,480 users
- [J&T Express VN Pro](https://chrome-stats.com/d/com.jt.customer.vietnam) — 412,926 users
- [J&T Express](https://chrome-stats.com/d/com.jtexpress.customer.th) — 87,616 users
- [J&T VIP](https://chrome-stats.com/d/com.jtexpress.ThClient) — 2,474,877 users, 3.82 / 5
- [J&T Malaysia](https://chrome-stats.com/d/com.jtexpress.MyClient) — 2,148,455 users
- [J&T Express VIP Indonesia](https://chrome-stats.com/d/com.jnt.vipa) — 264,176 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.msd.JTClient)