# New Connect by Alorica

> New Connect - The hub for communication, collaboration & engagement

Canonical page: [https://chrome-stats.com/d/com.ms.alorica](https://chrome-stats.com/d/com.ms.alorica)

## Overview

- **ID:** `com.ms.alorica`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MangoApps Android
- **Category:** BUSINESS
- **Downloads:** 135,296
- **Rating:** 3.38 / 5 (316 ratings)
- **Version:** 19.2.0
- **Last updated:** 2026-03-31
- **First published:** 2023-05-23
- **Publisher country:** US
- **Size:** 124 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ms.alorica)
- **Website:** [https://www.mangoapps.com](https://www.mangoapps.com/)
- **Privacy policy:** [https://www.mangoapps.com/privacy-policy](https://www.mangoapps.com/privacy-policy)

## Description

New Connect by Alorica is an all-in-one platform designed to enhance communication, collaboration, and engagement for Alorica employees. This improved version consolidates intranet access, company communications, training materials, and work management tools into a single intuitive app. Whether you're working remotely or onsite, New Connect serves as your gateway to vital support information and resources, ensuring seamless connectivity and productivity across the organization.

By integrating essential workplace functions, New Connect simplifies how teams interact and share knowledge. It empowers users to stay informed, access training, and manage their tasks efficiently — fostering a more connected and collaborative work environment within Alorica.

## Rankings

- #192,617 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.ms.alorica.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.ms.engage.ASSISTANT_PERMISSION`
- `com.ms.engage.DOMAIN_PERMISSION`
- `com.ms.engage.MANGOOPS_PERMISSION`

## Review summary

Users appreciate the app's convenience for attendance notification and recognize the effort behind it. However, many face repeated login problems, bugs in submitting attendance notifications, and restricted access outside work sites. The UI is criticized as poor and not user friendly, with certain features malfunctioning. Users request bug fixes and improvements to regain functionality and ease of use.

### Pros

- The app is considered convenient and easy to use for notifying attendance by some users.
- Some users appreciate the work behind the app and consider it a great tool.
- The app was the first company platform accepted by at least one user, showing some positive impact.

### Cons

- Frequent login issues including inability to sign in or frozen accounts after updates.
- Persistent bugs with submitting attendance notifications, often leading to blank white screens without ticket generation.
- Access restrictions outside the company's site preventing use of various features remotely.
- Poor user interface leading to frustration and difficulty in navigation.
- Broken features such as the service now tab and referral function causing user inconvenience.

## Similar extensions and apps

- [AL Connect](https://chrome-stats.com/d/com.wenoxo.aluser) — 390 users
- [Accord Connect](https://chrome-stats.com/d/com.yapmo.remaxaccord) — 247 users
- [andConnect](https://chrome-stats.com/d/com.hubengage.andconnect) — 76 users
- [HELLO CONNECT](https://chrome-stats.com/d/net.helloconnect.app) — 1,304 users
- [Connect - The Empowerment App](https://chrome-stats.com/d/net.plusquote.qnnect) — 27,408 users, 4.83 / 5
- [alpeConnect](https://chrome-stats.com/d/nl.speakap.alpeconnect) — 41 users
- [Connect+](https://chrome-stats.com/d/com.rewardgateway.mob_05) — 110,403 users, 4.19 / 5
- [Connect Plaza](https://chrome-stats.com/d/nl.welder.connectplaza) — 224 users
- [Connect - Organizaion](https://chrome-stats.com/d/com.businessconnect.organization) — 11 users
- [Connect Frontline](https://chrome-stats.com/d/uk.co.cocentric.connect) — 27 users
- [Connectly](https://chrome-stats.com/d/nl.welder.connectly) — 421 users
- [OneConnect](https://chrome-stats.com/d/com.konverse.onerock) — 3 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.ms.alorica)