# Moen Flo

> formerly Smart Water Network

Canonical page: [https://chrome-stats.com/d/com.moen.smartwater](https://chrome-stats.com/d/com.moen.smartwater)

## Overview

- **ID:** `com.moen.smartwater`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Moen Inc
- **Category:** TOOLS
- **Downloads:** 116,569
- **Rating:** 3.69 / 5 (2,674 ratings)
- **Version:** 3.62.0.8281
- **Last updated:** 2026-09-11
- **First published:** 2020-02-27
- **Publisher country:** US
- **Size:** 93 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.moen.smartwater)
- **Website:** [https://www.moen.com](https://www.moen.com/)
- **Privacy policy:** [https://www.moen.com/privacy-policy](https://www.moen.com/privacy-policy)

## Description

**Moen Flo**, formerly Smart Water Network, helps protect your home from water damage with 24/7 monitoring and remote control. When paired with the **Moen Flo Shutoff**, the app provides whole-home leak protection, water usage monitoring, and the ability to manage your water supply from anywhere.

The app also supports compatible Moen devices, including the Smart Water Detector, Smart Sump Pump Monitor, Smart Sprinkler Controller, and Smart Faucet. Visit moen.com/flo to learn more about Moen’s smart water solutions.

## Rankings

- #206,508 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NEARBY_WIFI_DEVICES`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.moen.smartwater.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's ability to initially connect and set up Moen smart water devices, which themselves often work well. However, the app suffers from frequent crashes and connectivity problems, poor integration with voice assistants, broken or missing settings options, and scheduling bugs causing unintended device operation. Many report a frustrating UI with inaccurate data and delayed updates. While some customer support interactions are positive, overall the software undermines the otherwise good hardware experience.

### Pros

- The app works well for initial device setup and connectivity in many cases.
- The smart devices themselves (e.g., Moen Flo Shutoff, Sump Pump Monitor, Arbor faucet) are valuable and function well.
- Customer support staff have been courteous and helpful in assisting users.
- The sump pump monitor and its reporting and alerts have been found reliable by some users.
- The app provides detailed setup guidance and helps users get started fairly easily.

### Cons

- App frequently crashes or fails to stay connected, requiring manual intervention or reboot.
- Limited and broken integration with smart assistants like Google Home, often losing key features.
- Settings such as temperature units (metric/imperial) and presets often do not save or function correctly.
- Scheduling and classification features are buggy, resulting in erroneous watering cycles or misclassifications (e.g., showers as irrigation).
- The app UI and graphical interface are poorly designed, difficult to navigate, and provide inaccurate or delayed data updates.

## Similar extensions and apps

- [Flo by Moen Property](https://chrome-stats.com/d/com.flotechnologies.ent) — 758 users
- [Flume](https://chrome-stats.com/d/com.flume_inc.flume) — 67,533 users, 4.48 / 5
- [FloLogic](https://chrome-stats.com/d/com.flologic.flologicapp) — 7,781 users, 3.21 / 5
- [Switchflo](https://chrome-stats.com/d/com.tiotlabs.smartflo) — 20 users
- [FlowCue](https://chrome-stats.com/d/com.senseq.flow) — 2 users
- [Safehous](https://chrome-stats.com/d/com.safehous.safehousapp) — 60 users
- [LeakSmart](https://chrome-stats.com/d/com.waxman.mobile.volansys) — 3,431 users, 3.08 / 5
- [FloodStop 360](https://chrome-stats.com/d/com.ipscorp.floodstop360) — 25 users
- [Flowi](https://chrome-stats.com/d/com.smartble) — 6 users
- [Droplet by Hydrific](https://chrome-stats.com/d/com.lixil.droplet) — 3,872 users, 3.75 / 5
- [Waterlock™](https://chrome-stats.com/d/uk.co.goptions.waterlock) — 114 users
- [Smawatec](https://chrome-stats.com/d/com.smawatec.mobileapp) — 8 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.moen.smartwater)