# Batelco

> Manage your Batelco account

Canonical page: [https://chrome-stats.com/d/com.mobileappnew.batelco](https://chrome-stats.com/d/com.mobileappnew.batelco)

## Overview

- **ID:** `com.mobileappnew.batelco`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** BEYON B.S.C
- **Category:** BUSINESS
- **Downloads:** 624,027
- **Rating:** 4.01 / 5 (6,336 ratings)
- **Version:** 7.0.2
- **Last updated:** 2026-09-09
- **First published:** 2015-04-13
- **Publisher country:** BH
- **Size:** 32 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mobileappnew.batelco)
- **Website:** [http://www.batelco.com](http://www.batelco.com/)
- **Privacy policy:** [https://batelco.com/privacy-policy/](https://batelco.com/privacy-policy/)

## Description

Experience seamless connectivity with the Batelco Chrome extension, designed to simplify managing your Batelco account. Easily activate new lines, renew or upgrade your plans, and pay your bills to earn Jawaher points. The app offers an AI Digital Assistant, Basma, to help you navigate features effortlessly.

Additional capabilities include refilling prepaid numbers, accessing prepaid rewards, booking fiber installation appointments, shopping for the latest devices, and monitoring your usage. With Batelco, managing your telecom services is simple and efficient, all at your fingertips.

## Rankings

- #88,810 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.mobileappnew.batelco.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User feedback is mixed. Many praise Batelco for good network coverage and some positive app usability. However, the most frequent complaints target the Android app: instability and crashes, login/autologin problems, unreliable in-app payments, slow UI, and inconsistent package details. A subset cites weak after-sales support and delivery/contact issues. Overall, network quality is seen as decent by some, but app reliability and customer service are the primary pain points.

### Pros

- Good network coverage and reliable service
- Easy-to-use Batelco app with positive usability
- Positive user sentiment in some reviews (e.g., 'Great', 'Very useful')
- Some users report fast data speeds

### Cons

- App instability and frequent crashes; cannot open the app
- Login/autologin issues and unreliable in-app payments/top-ups
- Slow or unresponsive UI and general performance problems
- In-app package management problems (missing/incorrect package details, can't change package)
- Poor after-sales support and difficulty contacting service

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mobileappnew.batelco)