Reviews of Alsa: Buy coach tickets

By: ALSA Autobuses

List of user reviews and ratings for Alsa: Buy coach tickets

Total ratings

4.46 (Rating count: 39,297)

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Review summary

Overall, users praise the app for being easy to use, fast, and useful for travel with good service. However, recurring issues degrade the experience: instability and crashes, frequent session timeouts/logouts, and ticket problems such as missing or misassigned tickets (including changes to family tickets). A few reviews also note translation gaps and UX frustrations. The negative issues recur across multiple reviews, while the positive aspects are consistently highlighted.

Pros

Easy to use and fast
Useful and saves money
Good service and reliable travel experience
Helpful for travelers

Cons

App instability and crashes
Session expiry / frequent logouts
Tickets missing or misallocated (including family-ticket changes)

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User Reviews

Recent rating average: 2.90

All time rating average: 4.46

Upgrade to see all 162 reviews

25% (41)

Date	Author	Comment
2026-05-22	Sa*****	excellent service , booking through the app is very straightforward. the buses are very modern and comfortable
excellent service , booking through the app is very straightforward. the buses are very modern and comfortable
2026-05-22	An*****	Very good.
Very good.
2026-05-19	Os*****	i don't appreciate the mistakes the app makes sometimes.The bus number on the app is different from what you receive on the email because of that i got confused and missed my bus.
i don't appreciate the mistakes the app makes sometimes.The bus number on the app is different from what you receive on the email because of that i got confused and missed my bus.
2026-05-19	Mi*****	ellos ofrecen el abono único luego el abono no marcha y cuando compro el bigliete me pide de pagar otra vez // hago la reclamación y pido de devolver el abono o el bigliete y nada // de esta manera acabo de pagar 120E para ir de Mojácar a Barcelona
ellos ofrecen el abono único luego el abono no marcha y cuando compro el bigliete me pide de pagar otra vez // hago la reclamación y pido de devolver el abono o el bigliete y nada // de esta manera acabo de pagar 120E para ir de Mojácar a Barcelona
2026-05-12	ch*****	Amazing app. Very useful
Amazing app. Very useful
2026-05-09	Te*****	bin
bin
2026-05-05	Br*****	shocking
shocking
2026-05-04	Di*****	great!
great!
2026-05-03	Bh*****	By far the worst app I have used for a long time, can't register, can't login, repeated session error.
By far the worst app I have used for a long time, can't register, can't login, repeated session error.
2026-05-01	ku*****	The worst app you could imagine. Very laggy and not up to standard. Very poor quality
The worst app you could imagine. Very laggy and not up to standard. Very poor quality