List of user reviews and ratings for MotionBank
Total ratings
3.08
(Rating count:
11,639)
Review summary
Pros
- Easy to open an account from home
- Smooth performance and user interface
- Good access to transaction history and e-wallet management
- Quick access features
- Integration with MotionPay is appreciated
Cons
- Poor customer service response times
- Frequent app crashes and errors
- Issues with verification call and registration processes
- Slow loading times and buffering
- Lack of certain features compared to competitors
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User reviews
Recent rating average:
2.30
All time rating average:
3.08
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-12 | Tried opening a bank account and can't even reach the customer service for the last step video call. I called customer service and WhatsApp them too, but they're barely any help since they just told me to wait and wait again saying that their agent will call me if i just wait patiently for the waiting list. It's been 5 days and still no response... The other steps are easy enough, it's just the Video call that sucks. | ||
2024-09-24 | Can not work properly. Force closed many times Infinix 11 | ||
2024-09-12 | Buffering mulu, mana tiap malem maintenance... | ||
2024-03-22 | Every time I want to make a verification call for the final step of opening my account, it always fails. the call center is always busy busy busy and busy. I tried setting a schedule but when the specified time arrived, there was no incoming call. just stuck on that step. Unistalling it now. Dont want to open a motion account anymore. S u c k s | ||
2023-03-28 | wondering if it is true that the customer service is busy handling lot incoming calls from customer, or.. actually there is no customer aervice at all.. tried many times to call to complete my registration steps but it always end up no one responding.. | ||
2023-03-10 | My ID card cant be registered in this app. Actually my KTP just in normal status. Please fix the register system. | ||
2023-02-27 | Loading page is never ending. Error so many times eventho my network is good. Searching bank tab when adding fav list is useless. | ||
2022-08-05 | The new version is awesome. Thanks for making it simpler. The linkage with motionpay is also very nice addition to the app. | ||
2022-07-29 | May I know why on the registration page won't move further after filling, even the right, password characters? The tiny's red line stay there and doesn't let you thru... Thanks | ||
2022-07-24 | Really a super and great digital banking application. Easy access to transaction history, e-wallets, and open deposito online. Its helping me so much. Love the quick access feature too. Super satisfied!! Thanks. |
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