Reviews of MotionBank

List of user reviews and ratings for MotionBank

Total ratings

3.08 (Rating count: 11,639)

Review summary

Pros
  • Easy to open an account from home
  • Smooth performance and user interface
  • Good access to transaction history and e-wallet management
  • Quick access features
  • Integration with MotionPay is appreciated
Cons
  • Poor customer service response times
  • Frequent app crashes and errors
  • Issues with verification call and registration processes
  • Slow loading times and buffering
  • Lack of certain features compared to competitors
See reviews for MotionBank on Google Play Store
Upgrade to see all 21 reviews

User reviews

Recent rating average: 2.30
All time rating average: 3.08
Upgrade to see all 21 reviews

Rating filters

5 star
43% (9)
4 star
0%
3 star
0%
2 star
19% (4)
1 star
38% (8)
Date Author Rating Comment
2025-01-12
Dwina Maulia Noor Fatma
Tried opening a bank account and can't even reach the customer service for the last step video call. I called customer service and WhatsApp them too, but they're barely any help since they just told me to wait and wait again saying that their agent will call me if i just wait patiently for the waiting list. It's been 5 days and still no response... The other steps are easy enough, it's just the Video call that sucks.
2024-09-24
Nun Paramita
Can not work properly. Force closed many times Infinix 11
2024-09-12
Andy Sulistiawan
Buffering mulu, mana tiap malem maintenance...
2024-03-22
Christy Tiofanie
Every time I want to make a verification call for the final step of opening my account, it always fails. the call center is always busy busy busy and busy. I tried setting a schedule but when the specified time arrived, there was no incoming call. just stuck on that step. Unistalling it now. Dont want to open a motion account anymore. S u c k s
2023-03-28
Mochamad Reza Imannuddin
wondering if it is true that the customer service is busy handling lot incoming calls from customer, or.. actually there is no customer aervice at all.. tried many times to call to complete my registration steps but it always end up no one responding..
2023-03-10
Putu Suhartawan (Itaachzi)
My ID card cant be registered in this app. Actually my KTP just in normal status. Please fix the register system.
2023-02-27
Go kyumi
Loading page is never ending. Error so many times eventho my network is good. Searching bank tab when adding fav list is useless.
2022-08-05
Muhammad Suhada
The new version is awesome. Thanks for making it simpler. The linkage with motionpay is also very nice addition to the app.
2022-07-29
Jacky Zhou
May I know why on the registration page won't move further after filling, even the right, password characters? The tiny's red line stay there and doesn't let you thru... Thanks
2022-07-24
imelda presylia
Really a super and great digital banking application. Easy access to transaction history, e-wallets, and open deposito online. Its helping me so much. Love the quick access feature too. Super satisfied!! Thanks.
Upgrade to see all 21 reviews