# Midco My Account

> Account & Billing Support

Canonical page: [https://chrome-stats.com/d/com.midco.consumerapp](https://chrome-stats.com/d/com.midco.consumerapp)

## Overview

- **ID:** `com.midco.consumerapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Midco
- **Category:** ENTERTAINMENT
- **Downloads:** 138,854
- **Rating:** 2.54 / 5 (376 ratings)
- **Version:** 5.0.78
- **Last updated:** 2026-08-03
- **First published:** 2016-06-10
- **Publisher country:** US
- **Size:** 79 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.midco.consumerapp)
- **Website:** [http://www.midco.com](http://www.midco.com/)
- **Privacy policy:** [https://midco.com/legal/privacy-statement/my-account/](https://midco.com/legal/privacy-statement/my-account/)

## Description

The Midco My Account Chrome extension brings essential account and billing controls to your browser. Quickly view statements, pay bills, manage account details and profiles, enable notifications, review current service plans and equipment, troubleshoot, and stay updated on outages—all from a single extension.

Features include streamlined navigation, in-browser support via chat or contact options, appointment scheduling with calendar integration, password and security PIN resets, auto-pay and paperless billing settings, and direct access to Midco support. Just log in with your My Account credentials to get started.

## Rankings

- #189,640 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.midco.consumerapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report the Midco My Account app has potential but is plagued by reliability and usability issues. Repeated login failures, white-screen crashes, and the absence of in-app bill payment/post payment features (requiring a web redirect) are the most mentioned negatives. A few reviews acknowledge secure account access and a positive brand impression when the app works, but overall reliability problems dominate.

### Pros

- Ability to view account information securely in the app.
- Described by some users as the best cable & internet app.
- Positive sentiment about the service/brand when the app functions.

### Cons

- Sign-in/login failures or being unable to log in.
- App often does not open or shows a white/blank screen (crashes).
- Missing core functionality (bill payment/post payments) inside the app and being redirected to the website.
- General instability on devices (crashes or freezes on certain models such as Samsung S23).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.midco.consumerapp)