# ezMobile - Remote Support

> Mobile support

Canonical page: [https://chrome-stats.com/d/com.midassoft.ezmobileandroid](https://chrome-stats.com/d/com.midassoft.ezmobileandroid)

## Overview

- **ID:** `com.midassoft.ezmobileandroid`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** midassoft
- **Category:** BUSINESS
- **Downloads:** 29,904
- **Version:** 1.9.0
- **Last updated:** 2026-04-17
- **First published:** 2020-12-28
- **Publisher country:** KR
- **Size:** 12 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.midassoft.ezmobileandroid)
- **Website:** [http://www.ezhelp.co.kr](http://www.ezhelp.co.kr/)
- **Privacy policy:** [http://www.ezhelp.co.kr/company/privacy](http://www.ezhelp.co.kr/company/privacy)

## Description

**ezMobile - Remote Support** by ezHelp offers a seamless mobile support solution for customer support representatives to assist Android device users in real time. Key features include interactive screen sharing, live chat communication, file transfers within Android storage permissions, and a drawing tool to visually guide customers directly on their device screens. 

Designed for ease of use, the app requires users to install it from Google Play, enter a 6-digit access code provided by the support agent, and then receive live assistance. Compatibility is enhanced through manufacturer's dedicated apps for Samsung, LG, and SONY devices. With robust accessibility support and strict privacy adherence, ezMobile ensures efficient and secure remote troubleshooting for Android users. Ideal for service centers and businesses wanting to improve customer satisfaction through effective mobile device support.

## Rankings

- #370,535 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.PACKAGE_USAGE_STATS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.QUERY_ALL_PACKAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.REQUEST_DELETE_PACKAGES`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.WAKE_LOCK`
- `com.midassoft.ezmobileandroid.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.midassoft.ezmobileandroid)