# MBTA mTicket

> Buy a ticket anywhere, anytime - in seconds.

Canonical page: [https://chrome-stats.com/d/com.mbta.mobileapp](https://chrome-stats.com/d/com.mbta.mobileapp)

## Overview

- **ID:** `com.mbta.mobileapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MBTA
- **Category:** MAPS\_AND\_NAVIGATION
- **Downloads:** 970,161
- **Rating:** 2.70 / 5 (1,624 ratings)
- **Version:** 7.9.6
- **Last updated:** 2026-07-30
- **First published:** 2012-11-08
- **Publisher country:** US
- **Size:** 21 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mbta.mobileapp)
- **Website:** [http://mbta.com/mticket](http://mbta.com/mticket)
- **Privacy policy:** [https://mbta.com/policies/privacy-policy](https://mbta.com/policies/privacy-policy)

## Description

The MBTA mTicket Chrome extension transforms your smartphone into a portable ticket office, allowing you to securely purchase MBTA Commuter Rail and Ferry tickets anytime, anywhere. Whether you need a Single Ride, Round-Trip, 10 Ride, or Monthly ticket, you can complete your purchase in seconds with just a few taps.

With the MBTA mTicket app, your smartphone is your ticket—no more paper clutter or lost tickets. Purchased tickets stay stored securely in My Tickets and can be easily transferred if you replace or lose your phone. The app also provides real-time Commuter Rail schedules, maps, and service alerts, ensuring you stay informed during your commute. Enjoy a seamless travel experience backed by secure payment processing and helpful features to simplify your trips on MBTA's network.

## Rankings

- #69,660 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `com.android.launcher.permission.INSTALL_SHORTCUT`
- `com.android.launcher.permission.UNINSTALL_SHORTCUT`
- `com.mbta.mobileapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

The MBTA mTicket Android app struggles with serious UI/UX and accessibility issues on many devices, especially Pixel phones, making login and ticketing hard. Payment flow is frustrating (CVV required each time) and Google Pay support is missing. Stop lists are incomplete and origin/destination setup can fail. Reliability varies by device, with reports of unusability after updates. Notifications about delays are late. Some users report it works on certain devices with a learning curve, but overall experience is poor.

### Pros

- Core ticket purchasing functionality is available in the app.
- After a learning curve, the interface becomes easy to use.
- Some users report it works on certain Android devices (e.g., Samsung) when not hindered by UI issues.

### Cons

- Android UI/UX and accessibility issues block core functions on many devices, with critical buttons hidden under system navigation/status bars and login/menu inaccessible on Pixel devices.
- Payment flow is painful, requiring the CVV for each purchase and lacking Google Pay integration.
- Many stops are missing from the list, making origin/destination setup unreliable.
- Device/OS compatibility issues on Pixel devices and general Android reliability concerns, including alignment with new app policy.
- Train delay notifications are delayed (10-20 minutes) and not timely.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.mbta.mobileapp)