# Maxis

> Award-winning app to manage your Maxis Postpaid, Fibre & billing accounts.

Canonical page: [https://chrome-stats.com/d/com.maxis.mymaxis](https://chrome-stats.com/d/com.maxis.mymaxis)

## Overview

- **ID:** `com.maxis.mymaxis`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Maxis Broadband Sdn. Bhd.
- **Category:** TOOLS
- **Downloads:** 7,316,468
- **Rating:** 3.59 / 5 (65,315 ratings)
- **Version:** 9.15
- **Last updated:** 2026-09-25
- **First published:** 2015-01-15
- **Publisher country:** MY
- **Size:** 79 MB
- **Data as of:** 2026-09-30
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.maxis.mymaxis)
- **Website:** [https://www.maxis.com.my/lifestyle/maxis-app/](https://www.maxis.com.my/lifestyle/maxis-app/)
- **Privacy policy:** [https://www.maxis.com.my/privacy-statement/](https://www.maxis.com.my/privacy-statement/)

## Description

The **Maxis app** is an all-in-one account management hub for Maxis Postpaid, Maxis Business, Hotlink, and Home Fibre users. Manage multiple mobile lines, monitor data usage, allocate shared data, view or download e-bills, pay bills, track unbilled charges, and set up secure auto-debit payments.

Users can also manage Maxis Fibre and Home 4G WiFi settings, review Maxis Zerolution device contracts, purchase roaming passes and data boosters, and get 24/7 assistance from Maxis AI. Discover personalized lifestyle rewards, dining vouchers, shopping deals, and transaction history directly in the app. The Maxis app won the iF Design Award 2026 for User Experience.

## Rankings

- #18,209 — Overall
- #132 — Top app in Malaysia

## Permissions and access

### Permissions

- `.permission.C2D_MESSAGE`
- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.MICROPHONE`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_*`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.READ_SYNC_STATS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.ACTIVITY_RECOGNITION`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.maxis.mymaxis.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.maxis.mymaxis.lpa.permission.BROADCAST`
- `com.maxis.mymaxis.permission.PROCESS_PUSH_MSG`
- `com.maxis.mymaxis.permission.PUSH_PROVIDER`

## Review summary

Maxis users praise the app for ease of use and strong coverage, but many report critical login and stability issues, rising bills, and occasional network problems, which temper the overall experience.

### Pros

- Reliable network coverage and fast data speeds
- Very user-friendly app for managing accounts (data usage, bills, top-ups)
- Clear, informative account information with a modern, fast interface
- Convenient features for checking usage, paying bills, and adding-ons with quick loading
- Notifications and easy access to support for account management

### Cons

- Frequent login/authentication problems and verification crashes (including stuck login, OAuth issues, facial recognition failures)
- App instability and crashes, including install problems and lag on tablets
- Rising monthly charges / bills increasing over time
- Occasional network outages or slow performance in certain areas
- Perceived lack of timely support/maintenance and reports of malfunction

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.maxis.mymaxis)