# mastercard Concierge

> mastercard Concierge app is your personal concierge while you are traveling.

Canonical page: [https://chrome-stats.com/d/com.mastercard.concierge](https://chrome-stats.com/d/com.mastercard.concierge)

## Overview

- **ID:** `com.mastercard.concierge`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Mastercard International Incorporated
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 24,141
- **Rating:** 2.70 / 5 (124 ratings)
- **Version:** 6.4.6
- **Last updated:** 2026-08-19
- **First published:** 2014-07-18
- **Publisher country:** US
- **Size:** 59 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.mastercard.concierge)
- **Website:** [http://www.mastercard.com](http://www.mastercard.com/)
- **Privacy policy:** [http://www.mastercard.us/privacy/concierge\_app.html](http://www.mastercard.us/privacy/concierge_app.html)

## Description

Mastercard Concierge provides select U.S. Mastercard World and World Elite Credit Card holders with a personal concierge service designed to make every experience priceless. Whether you're traveling or enjoying your city, this Chrome extension connects you to a dedicated team that assists in booking and arranging unique experiences, including travel planning, dining reservations, shopping services, and access to exclusive events.

Additionally, users gain access to special privileges and discounts at restaurants, hotels, stores, gyms, and museums nearby. The extension also offers curated city guides for top worldwide destinations and exclusive golf benefits with dedicated booking through the Golf Concierge. Please note, availability depends on your card issuer, and some bank cards may not be eligible.

## Rankings

- #402,889 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.webkit.resource.AUDIO_CAPTURE`
- `android.webkit.resource.VIDEO_CAPTURE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.mastercard.concierge.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.mastercard.concierge.com.liveperson.permission.COBROWSE_ACTIONS`
- `com.mastercard.concierge.com.liveperson.permission.HYBRID_SDK_ACTIONS`
- `com.mastercard.concierge.com.liveperson.permission.WELCOME_MESSAGE_ACTIONS`

## Review summary

Multiple reviews highlight critical issues with the Mastercard Concierge app, including frequent login failures, registration problems, crashes, and card compatibility issues. Users report unable to register or log in on the app despite website access, with poor support responses compounding frustration. The app often stalls during credential verification or shows network errors, and many users consider it unusable.

### Cons

- App frequently fails to log in users due to credential or network errors.
- Registration process is problematic, often stuck during verification steps.
- App crashes or restarts upon entering login information or due to network errors.
- Certain credit cards, like some World Elite variants, are not supported or cause errors.
- Customer support is unhelpful and unaware of app issues.

## Similar extensions and apps

- [Mastercard Digital Concierge](https://chrome-stats.com/d/com.mastercard.digitalconcierge) — 11,137 users
- [TC Concierge](https://chrome-stats.com/d/com.sincura.topcard) — 135 users
- [Maestro Concierge](https://chrome-stats.com/d/com.maestroinc.maestro) — 62 users
- [Visa Concierge](https://chrome-stats.com/d/com.visa.concierge.eu) — 26,698 users
- [Luxury Card](https://chrome-stats.com/d/com.luxurycard.lifestyle) — 30,914 users, 3.56 / 5
- [Cornèrcard Concierge](https://chrome-stats.com/d/com.serviceconcierge.cornercard) — 276 users
- [My Concierge](https://chrome-stats.com/d/com.konsierge.unicredit) — 226 users
- [My Conciergerie by MCB](https://chrome-stats.com/d/com.mcb.mcb) — 2,326 users
- [Prime Concierge Club](https://chrome-stats.com/d/com.prime.app.tinkoff) — 11,853 users
- [Cornèrcard Concierge](https://chrome-stats.com/d/com.borneagency.cornercard) — 1,282 users
- [Q concierge](https://chrome-stats.com/d/com.accurate.shipping.concierge.qconcierge) — 12 users
- [Concify](https://chrome-stats.com/d/com.aspirex.android) — 364 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.mastercard.concierge)