# Maple on-demand healthcare

> Canada’s leading on-demand healthcare app

Canonical page: [https://chrome-stats.com/d/com.maplenativeuser](https://chrome-stats.com/d/com.maplenativeuser)

## Overview

- **ID:** `com.maplenativeuser`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Maple Corporation
- **Category:** MEDICAL
- **Downloads:** 925,963
- **Rating:** 4.18 / 5 (13,614 ratings)
- **Version:** 5.15.4
- **Last updated:** 2026-09-17
- **First published:** 2017-12-14
- **Publisher country:** CA
- **Size:** 176 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.maplenativeuser)
- **Website:** [https://www.getmaple.ca](https://www.getmaple.ca/)
- **Privacy policy:** [https://www.getmaple.ca/privacy](https://www.getmaple.ca/privacy)

## Description

Maple brings convenient, secure virtual healthcare to Canadians on-demand. Connect with Canadian-licensed doctors, nurse practitioners and specialists 24/7 from your phone or computer for diagnoses, treatment plans and prescriptions. Maple supports family accounts, bilingual English/French care, and delivers prescriptions to a local pharmacy or your door when appropriate.

Key features include 24/7 virtual consultations, specialist access without referrals, prescription delivery, family-friendly accounts, and high privacy and security standards. Maple is intended for non-emergency care — call 911 or visit an emergency room for urgent situations. Join millions of Canadians using Maple to access fast, flexible, and secure healthcare when and where you need it.

## Rankings

- #71,581 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PROJECT_MEDIA`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_VISUAL_USER_SELECTED`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.maplenativeuser.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users appreciate Maple's convenient and quick access to professional medical consultations and prescriptions from home, emphasizing its benefit for busy individuals and reducing ER visits. However, multiple reviews note app instability, frequent glitches, and short login sessions causing frustration. A significant downside is the shift from a pay-per-visit model to a costly $80/month subscription, which many users dislike. Additionally, users experience inconsistent service availability, long wait times, and restrictions on certain prescriptions, which diminish reliability and satisfaction.

### Pros

- Convenient and fast access to medical consultations, often within minutes or a couple of hours.
- Professional and attentive healthcare providers who listen carefully and answer questions thoroughly.
- Helpful for avoiding emergency room visits and reducing wait times for non-urgent medical issues.
- Easy to use interface that facilitates quick prescription issuance and consultation from home.
- Beneficial for busy parents and people on waiting lists for family doctors.

### Cons

- Frequent app performance issues including slow response, glitches, frequent disconnections, and short login timeouts.
- Forced subscription model with high monthly fees ($80+) replacing the previous pay-per-visit model, frustrating some users.
- Inconsistent availability of providers; sometimes requests are rejected or refused without clear explanation.
- Certain medications or prescriptions are no longer available through the app even when medically justified, limiting usefulness.
- Long or unpredictable wait times for consultations, sometimes up to several hours.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.maplenativeuser)