# MakeMyTrip - Flights & Hotels

> MakeMyTrip Travel App: Enjoy Great Deals on Flight and Hotel Bookings

Canonical page: [https://chrome-stats.com/d/com.makemytrip](https://chrome-stats.com/d/com.makemytrip)

## Overview

- **ID:** `com.makemytrip`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** MakeMyTrip: Flight, Hotel, Bus, IRCTC Train Ticket
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 127,298,820
- **Rating:** 4.36 / 5 (2,226,151 ratings)
- **Version:** 11.8.0
- **Last updated:** 2026-08-25
- **First published:** 2012-04-17
- **Publisher country:** IN
- **Size:** 149 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.makemytrip)
- **Website:** [https://www.makemytrip.com/](https://www.makemytrip.com/)
- **Privacy policy:** [https://www.makemytrip.com/legal/in/eng/privacy\_policy.html](https://www.makemytrip.com/legal/in/eng/privacy_policy.html)

## Description

MakeMyTrip is Asia's leading travel booking app designed to make your travel planning seamless and budget-friendly. Benefit from exclusive welcome offers like 20% off on your first domestic hotel booking and 10% off on your first flight. Discover a vast selection of flight options across economy to business classes, including domestic and international airlines. Utilize smart filters and alerts to find the best prices and flexible booking options such as date adjustments and price locking.

Find your perfect stay from luxury to budget hotels worldwide with secure booking and multiple payment methods, including no-cost EMI options. Explore genuine user reviews and hotel images to make informed choices. With 24/7 customer support, secure payments, and unbeatable deals on flights and hotels, MakeMyTrip fuels your wanderlust and ensures a stress-free travel experience every step of the way.

## Rankings

- #1,156 — Overall
- #11 — travel
- #12 — booking
- #15 — tatkal
- #20 — irctc

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_ASSISTED_GPS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_TYPE_SHORT_SERVICE`
- `android.permission.INTERNET`
- `android.permission.LOCATION`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.POST_PROMOTED_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SMS`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECEIVE_SMS`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SEND_SMS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`
- `com.makemytrip.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.makemytrip.permission.C2D_MESSAGE`
- `com.makemytrip.permission.MIPUSH_RECEIVE`
- `com.samsung.android.mapsagent.permission.READ_APP_INFO`

## Review summary

The MakeMyTrip app shows mixed feedback. While some users describe the app positively (nice/good/very good and occasional praise), the majority report serious issues with customer support and refunds. Frequent complaints include unresponsive service, difficulty communicating, and long or unresolved refund processes—even after airlines confirm refunds. Additional concerns include app performance problems like slowness and intrusive ads. The most mentioned points center on support quality, refund handling, and communication gaps, which significantly undermine trust and reliability for users.

### Pros

- Positive sentiment about the app, with multiple reviews calling it nice, good, or very good.
- Some users report helpful customer service in certain cases (e.g., staff helping during issues).
- Occasional strong praise in a few reviews (e.g., 'super and best experience' or 'excellent').

### Cons

- Poor customer service and unresponsiveness (calls not answered, emails ignored, grievances not addressed).
- Refund delays and mismanagement, including refunds not credited and cases of long or stalled refunds.
- Communication channels ineffective, with broken IVR loops, bounced emails, and no callbacks.
- App performance issues such as slowness and intrusive ads.
- Discrepancies or confusion around refunds (e.g., airline refunds processed but not credited by MakeMyTrip, wallet vs bank transfers).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.makemytrip)