# My Lumitel

> Free Entertainment, Free Chat. Free Call. Free Data. All in One

Canonical page: [https://chrome-stats.com/d/com.lumitel.superapp](https://chrome-stats.com/d/com.lumitel.superapp)

## Overview

- **ID:** `com.lumitel.superapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Viettel Burundi (Lumitel)
- **Category:** COMMUNICATION
- **Downloads:** 312,496
- **Rating:** 4.10 / 5 (1,012 ratings)
- **Version:** 2.2.6
- **Last updated:** 2026-09-02
- **First published:** 2020-10-30
- **Publisher country:** BI
- **Size:** 62 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.lumitel.superapp)
- **Website:** [https://my.lumitel.bi/](https://my.lumitel.bi/)
- **Privacy policy:** [https://my.lumitelburundi.com/app/privacy.html](https://my.lumitelburundi.com/app/privacy.html)

## Description

**My Lumitel** is a comprehensive digital lifestyle app by Lumitel (Viettel Burundi S.A.) that combines communication, entertainment, and account management into a single platform. It enables users to connect with friends and family through free chat, audio, and video calls, all without data charges.

Key features include a multilingual chat experience with Kirundi, English, and French support, local music, movies, mini-games, and a social network-like interface where users can post and share content. The app also offers telecom account management tools, allowing balance checks, top-ups with scratch cards, and 24/7 customer support. Additionally, users can participate in loyalty programs to redeem rewards across various categories such as telecom services, dining, accommodation, and shopping. My Lumitel truly serves as a one-stop super app integrating free communication, entertainment, and telecom service management seamlessly.

## Rankings

- #127,708 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.RECORD_VIDEO`
- `android.permission.REQUEST_DELETE_PACKAGES`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_CREDENTIALS`
- `android.permission.USE_EXACT_ALARM`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.USE_SIP`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_SETTINGS`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.launcher.permission.INSTALL_SHORTCUT`
- `com.android.launcher.permission.UNINSTALL_SHORTCUT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.lumitel.superapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users appreciate My Lumitel app for its free 2GB welcome data, ease of use, and offering all Lumitel services securely. Several find it better than prior versions and recommend it. However, common complaints include the app's large size, malfunctioning night plan data feature, missing data bundle options, occasional connectivity and phone number input issues, and concerns about privacy and data collection. Despite flaws, the app is generally well-received for its functionality and service integration.

### Pros

- Offers free 2GB data upon registration, appreciated by users.
- Easy to use and contains all Lumitel services in one app.
- Considered more secure than the normal phone interface.
- Good overall user experience with improvements over previous versions.
- Users express satisfaction with the app and encourage others to download it.

### Cons

- App is large in size, users request reduction in app size.
- Night plan feature does not seem to work properly, showing fixed data usage.
- Certain data bundles like the 1-day 2000MB plan are unavailable.
- Issues with connectivity and difficulty entering phone numbers.
- Some users suspect privacy concerns and mistrust the app regarding data collection.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.lumitel.superapp)