# LoungeKey

> Enhance your airport experience with lounges and benefits from LoungeKey

Canonical page: [https://chrome-stats.com/d/com.loungekey.android](https://chrome-stats.com/d/com.loungekey.android)

## Overview

- **ID:** `com.loungekey.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** LoungeKey
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 2,828,398
- **Rating:** 4.47 / 5 (21,103 ratings)
- **Version:** 6.75.0
- **Last updated:** 2026-09-03
- **First published:** 2014-02-27
- **Publisher country:** GB
- **Size:** 82 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.loungekey.android)
- **Website:** [https://www.loungekey.com](https://www.loungekey.com/)
- **Privacy policy:** [https://www.loungekey.com/privacy-policy](https://www.loungekey.com/privacy-policy)

## Description

LoungeKey is a must-have travel companion app designed for LoungeKey cardholders who want to enhance their airport experience. With the app, users can register their payment cards to gain access to a vast global network of over 700 airport lounges, dining options, spa treatments, and sleep pods. The app offers contactless entry via a Digital Card, easy access to current visit entitlements and history, and comprehensive search and favorites features to explore lounges and airport experiences.

Beyond lounge access, LoungeKey unlocks additional travel services and benefits, making every journey comfortable and enjoyable. Its streamlined interface ensures travelers stay informed and get the most out of their benefits, transforming waiting times at the airport into relaxing and productive moments. Download LoungeKey today to elevate your travel experience worldwide.

## Rankings

- #36,051 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REORDER_TASKS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.cursus.sky.cursus.permission.C2D_MESSAGE`
- `com.example.googlemapapp.permission.MAPS_RECEIVE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.loungekey.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Recurring feedback centers on technical issues: login failures, trouble registering or linking card details, and missing or inaccessible lounge access information. Performance problems (very slow to open) and high user load compound the frustration, with several users deeming support unhelpful. While some reviewers report the app works well and expresses positive sentiment when functioning, the dominant pattern is reliability problems that harm overall usability. The top recurring themes are login problems, registration/card management issues, lack of lounge access visibility, and slow performance.

### Pros

- Generally positive sentiment, with reviewers calling the app 'Great Service', 'Excellent', 'great app', 'Nice App and Service', and 'satisfied'.
- User-friendly interface noted by reviewers (e.g., 'great app, user friendly').
- When functioning, the app receives praise for delivering a solid experience (e.g., 'Works great', 'Great app'/'excellent' when not hindered by issues).

### Cons

- Persistent login problems and users unable to log in or sign in (multiple reviews mention login failures).
- Registration and account setup issues, including difficulty registering and problems with updating or adding cards.
- Lounge access features not visible or not providing access (no lounge information appears).
- Severe performance problems such as long loading times (apps taking 15+ minutes to open) and high user load.
- Customer support is perceived as poor or unhelpful by several users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.loungekey.android)