# Lotus’s: Grocery Delivery

> Online grocery delivery in 1 hour. Fresh food & essentials. Free delivery\*

Canonical page: [https://chrome-stats.com/d/com.lotuss.oneapp](https://chrome-stats.com/d/com.lotuss.oneapp)

## Overview

- **ID:** `com.lotuss.oneapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** CP Axtra Public Company Limited
- **Category:** SHOPPING
- **Downloads:** 9,883,870
- **Rating:** 4.14 / 5 (51,095 ratings)
- **Version:** 2.65.1
- **Last updated:** 2026-09-10
- **First published:** 2024-07-15
- **Publisher country:** TH
- **Size:** 151 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.lotuss.oneapp)
- **Website:** [https://corporate.lotuss.com/en/contact-us/](https://corporate.lotuss.com/en/contact-us/)
- **Privacy policy:** [https://www.lotuss.com/en/privacy](https://www.lotuss.com/en/privacy)

## Description

**Lotus’s: Grocery Delivery** brings the full hypermarket shopping experience to your Android device. Order fresh produce, meat, dry foods, household supplies, and everyday essentials for convenient home delivery.

Choose express delivery in as little as 1 hour, schedule a next-day order, or use Click & Collect at your preferred branch. Earn Lotus’s Coins, access exclusive coupons and discounts, track orders and points, and pay securely with cards, TrueMoney Wallet, cash, or QR code.

## Rankings

- #14,266 — Overall
- #64 — Top app in Thailand

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.EXPAND_STATUS_BAR`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`
- `com.huawei.permission.ACCESS_HW_KEYSTORE`
- `com.lotuss.oneapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.samsung.android.mapsagent.permission.READ_APP_INFO`

## Review summary

Users commonly experience poor delivery service including thawed frozen goods and broken items. The app suffers from frequent crashes, slow performance, and frustrating errors especially after updates. Registration discriminates against foreigners, requiring Thai IDs for membership. Payment issues and inability to cancel orders worsen user experience. While some users appreciate the barcode scanning, coupons, and membership discounts, the app's usability and customer service problems dominate feedback.

### Pros

- App supports barcode scanning at till for easy checkout.
- Coupons and vouchers can be used successfully by some users.
- Some users find the app fast when it works properly.
- App provides a membership system for discounts and rewards.
- App offers delivery service with time slot booking.

### Cons

- Poor delivery service with frozen items arriving thawed or damaged.
- App crashing, slow loading, and frequent error messages after updates.
- Difficult registration process, with discrimination against foreigners (non-Thai citizens) in membership.
- No option to cancel or change orders once placed, leading to poor customer service experience.
- Payment failures and internal server errors preventing successful checkout.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.lotuss.oneapp)