# Lorenzo | لورينزو

> Indulge your senses with Every Bite!

Canonical page: [https://chrome-stats.com/d/com.lorenzo.android](https://chrome-stats.com/d/com.lorenzo.android)

## Overview

- **ID:** `com.lorenzo.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Mawarid
- **Category:** FOOD\_AND\_DRINK
- **Downloads:** 132,194
- **Rating:** 3.30 / 5 (1,456 ratings)
- **Last updated:** 2026-06-24
- **First published:** 2022-07-18
- **Publisher country:** SA
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.lorenzo.android)
- **Privacy policy:** [https://sites.google.com/view/solo-privacy](https://sites.google.com/view/solo-privacy)

## Description

Welcome to Lorenzo App, your go-to platform for ordering a wide variety of delicious pizzas, pastas, starters, wings, sandwiches, and desserts. Designed to make your ordering process smooth and enjoyable, the app helps you locate the nearest Lorenzo restaurant in your neighborhood effortlessly. By granting access to certain mobile features, you can enjoy a seamless and satisfying ordering experience.

Our goal is to provide ultimate satisfaction that indulges your senses with every bite. Whether you're craving a classic pizza or a sweet dessert, Lorenzo App is here to serve your taste buds with excellence. Experience the convenience and deliciousness combined in one handy application, available in both English and Arabic.

## Rankings

- #193,846 — Overall

## Review summary

Users appreciate the brand and pizza taste, with some praise for helpful staff. However, widespread complaints focus on the app's technical problems causing crashes and payment failures, poor and delayed delivery service with no proper customer support, and confusing ordering experience including hidden costs and repeated prompts. Many users find the service unreliable and frustrating, resulting in negative recommendations.

### Pros

- Pizza taste is good according to some users.
- Some staff/branch employees are helpful and provide good service.
- The brand has appreciative recognition from some users.

### Cons

- App has multiple technical issues including glitches, crashes, and not working on some devices (e.g., Samsung S23 Ultra).
- Payment process problems such as errors when trying to pay, no pay on delivery option, and issues with discount codes or card payments.
- Poor delivery service with delays, cancellations, no delivery contact number, and sometimes no refund after charging.
- User interface/user experience issues such as repetitive prompts during ordering and confusing promotion pricing.
- Customer service is inadequate with no easy way to contact for complaints or resolving problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.lorenzo.android)