# Loop11 User Testing

> The Loop11 app lets you participate in usability tests.

Canonical page: [https://chrome-stats.com/d/com.loop11.loop11usertesting](https://chrome-stats.com/d/com.loop11.loop11usertesting)

## Overview

- **ID:** `com.loop11.loop11usertesting`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Loop 11
- **Category:** TOOLS
- **Downloads:** 40,588
- **Rating:** 2.24 / 5 (145 ratings)
- **Version:** 1.7.0
- **Last updated:** 2026-04-13
- **First published:** 2017-06-07
- **Publisher country:** AU
- **Size:** 33 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.loop11.loop11usertesting)
- **Website:** [https://www.loop11.com](https://www.loop11.com/)
- **Privacy policy:** [https://www.loop11.com/privacy/](https://www.loop11.com/privacy/)

## Description

The Loop11 User Testing Chrome extension enables users to participate in usability testing studies conducted by design companies globally. Upon starting a usability test via a provided link, the app launches to track and record your interaction with the test website. All collected data is anonymized and sent back to the company running the study, ensuring user privacy while contributing valuable insights to improve website designs and user experience.

This extension is perfect for those interested in participating in user research and helping designers optimize their websites through real user feedback. Easy to use and secure, Loop11 User Testing facilitates seamless participation in usability tests from anywhere in the world.

## Rankings

- #327,566 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.loop11.loop11usertesting.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users experience significant problems with the Loop11 User Testing app including frequent crashes, slow performance, and errors preventing task completion. A common complaint is not receiving payment after completing surveys. Authentication and URL issues further hinder usability. Customer support appears unresponsive, leaving users dissatisfied. While there are very few positive mentions, the overall user reviews highlight major functional and reliability problems.

### Cons

- App frequently crashes during surveys or tests, leading to lost progress and frustration.
- Users report not receiving payments after completing surveys or studies.
- App has performance issues such as slow loading times and freezing at certain steps.
- Errors with authentication and URL handling prevent users from accessing or completing tasks.
- Poor customer support with lack of response to user complaints, particularly about payment and technical issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.loop11.loop11usertesting)