# Currys Cloud Backup

> Back up your media and documents and access them on the go

Canonical page: [https://chrome-stats.com/d/com.livedrive.knowhow](https://chrome-stats.com/d/com.livedrive.knowhow)

## Overview

- **ID:** `com.livedrive.knowhow`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Livedrive Internet Ltd
- **Category:** PRODUCTIVITY
- **Downloads:** 337,274
- **Rating:** 5.00 / 5 (1,300 ratings)
- **Version:** 4.31.10
- **Last updated:** 2026-06-26
- **First published:** 2011-09-19
- **Publisher country:** GB
- **Size:** 14 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.livedrive.knowhow)
- **Website:** [https://www.currys.co.uk/gbuk/help-and-services/repairs-and-maintenance/cloud-storage-80-commercial.html](https://www.currys.co.uk/gbuk/help-and-services/repairs-and-maintenance/cloud-storage-80-commercial.html)
- **Privacy policy:** [http://www.tkhcloudstorage.com/privacy-policy](http://www.tkhcloudstorage.com/privacy-policy)

## Description

Currys Cloud Backup allows seamless access to your important files wherever you go. Automatically back up docs, music, photos, and videos from your Windows PC or Apple Mac to your secure online account. The Android app offers convenient access to your backed-up files and can automatically upload your mobile media to your cloud storage. Enjoy features like document viewing and editing on the go, full-screen photo slideshows, and streaming music or videos directly to your device or Chromecast. Easily share files with friends and family. Note: A Currys Cloud Backup account is required; visit www.currys.co.uk or a Currys store to get started.

## Rankings

- #123,080 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.MANAGE_EXTERNAL_STORAGE`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_CREDENTIALS`
- `android.permission.WAKE_LOCK`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.livedrive.knowhow.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Currys Cloud Backup app offers automatic backup and folder creation with local UK-based service appeal. However, users experience slow, unreliable backups, especially for mobile photos and videos. The user interface is complicated and limited, with poor file management features. Backup interruptions due to WiFi issues often prevent resume, leading to frustration. Additionally, the lack of customer support and problematic file retrieval or corruption diminish user confidence, making the app less reliable and difficult to use for many.

### Pros

- Integrated automatic file backup service.
- Ability to create folders.
- Backup service is UK based, helping with local data storage concerns.

### Cons

- App is slow and unreliable, often stopping or crashing during backups.
- Mobile backup is ineffective, frequently failing to back up photos and videos completely.
- Poor user interface and difficult navigation with limited file management options (e.g., no easy move or copy).
- Lack of customer support or contact options makes resolving issues difficult.
- Backup resumes poorly or not at all after WiFi disruptions, and downloads from the cloud often fail or corrupt files.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.livedrive.knowhow)