# Smart Care

> Support services when needed

Canonical page: [https://chrome-stats.com/d/com.lenovo.virtualexpert](https://chrome-stats.com/d/com.lenovo.virtualexpert)

## Overview

- **ID:** `com.lenovo.virtualexpert`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Lenovo Inc.
- **Category:** TOOLS
- **Downloads:** 6,108
- **Version:** 1.2.02506.41
- **Last updated:** 2025-05-30
- **First published:** 2024-08-13
- **Publisher country:** US
- **Size:** 27 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.lenovo.virtualexpert)
- **Website:** [https://www.lenovo.com/us/en/](https://www.lenovo.com/us/en/)
- **Privacy policy:** [https://www.lenovo.com/privacy](https://www.lenovo.com/privacy)

## Description

Smart Care is a software product that helps customers better interact with their Lenovo devices and provides in-time, seamless assistance when needed.<br>The support options are offered based on the purchased warranty, Lenovo device model, and geo availability. For more details on the support availability, refer to Lenovo&#39;s support website.

## Rankings

- #670,778 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.READ_PHONE_STATE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.lenovo.virtualexpert.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.lenovo.virtualexpert)