# Lenovo

> Access to Lenovo products and service, all in one place.

Canonical page: [https://chrome-stats.com/d/com.lenovo.serviceit](https://chrome-stats.com/d/com.lenovo.serviceit)

## Overview

- **ID:** `com.lenovo.serviceit`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Lenovo Inc.
- **Category:** TOOLS
- **Downloads:** 53,715,065
- **Rating:** 3.73 / 5 (57,585 ratings)
- **Version:** 11.1.2.0323
- **Last updated:** 2026-08-13
- **First published:** 2015-05-04
- **Publisher country:** US
- **Size:** 25 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.lenovo.serviceit)
- **Website:** [http://support.lenovo.com](http://support.lenovo.com/)
- **Privacy policy:** [https://www.lenovo.com/us/en/privacy/](https://www.lenovo.com/us/en/privacy/)

## Description

The Lenovo Chrome extension provides a centralized hub for all your Lenovo and Motorola device needs. It offers quick access to product support, warranty status checks, and device diagnostics for PCs, tablets, smartphones, and data centers. Users can easily find service providers, submit repair tickets, and track repair statuses. The app also features a seamless shopping experience where you can browse, search, and purchase Lenovo products, filter by specs, and explore special campaigns. Additionally, by logging in with your Lenovo ID, you can manage your account, view order history, and save products for future reference.

Designed for Android 5.0 and above, this versatile tool optimizes device performance with self-diagnostics for multiple components like display, battery, camera, and connectivity. It supports most Android devices, regardless of brand, making troubleshooting simpler. The extension also integrates Lenovo’s support website and community forums for enhanced user assistance. Ideal for Lenovo users seeking a one-stop solution for device support, shopping, and optimization.

## Rankings

- #2,885 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_DELETE_PACKAGES`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.SYSTEM_OVERLAY_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.lenovo.serviceit.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.lenovo.serviceit.permission.C2D_MESSAGE`

## Review summary

Many reviews condemn the Lenovo Android app for reliability problems. The most recurring issues are login failures (redirects, sign-in problems, being logged out), app instability (crashes, lag, unresponsiveness), and situations where the app won’t start or only loads without functioning. A few users mention privacy concerns and mismatches between advertised features and the actual app (screenshots vs. real experience). Positive mentions exist (brand affinity, support, and occasional praise for programming), but they are far less frequent and are overwhelmed by the reliability problems observed across reviews.

### Pros

- I love Lenovo products
- Great support
- Programming is good
- Good vibe

### Cons

- Login issues: Unable to sign in or login fails after redirects
- App crashes or freezes; lag and unresponsiveness
- App sometimes won't start or only loads without functioning
- Privacy concerns about data spying
- Feature mismatch with screenshots / not meeting expectations

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.lenovo.serviceit)